Say Hello to Our New Advanced Video IP Phones

Have you ever suffered phone envy in the office? You stroll by someone’s desk and notice that they have a better, newer, cooler desktop phone than you do? Maybe it’s one with a smooth sleek design, embedded video capabilities, and a higher-resolution display. If so, now might be a good time to raise your hand and ask for a new phone. We are introducing two new video phones to the IP Phone 8800 Series, which we’ve built to scale across your organization.

Next week at Cisco Live in San Diego, we will showcase the 8845 and 8865 IP Phone models. The new phones deliver the great experience you expect from the 8800 Series with addition of 720p HD video capabilities — at a great price. The new models also have advanced features that go beyond video, such as Cisco’s Intelligent Proximity for Mobile Voice, which provides telephony feature integration with your personal mobile devices. It’s all about enabling you to work your way.

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Cisco IP Phone 8845 and 8865*

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Cisco IP Phone 8845 and 8865*









These new phones round out an exciting phase of innovation on the desktop for Cisco. This time a year ago,

we introduced the DX Series, which delivers scalable, multi-utility collaboration with support for 1080p HD video and Android applications, including WebEx and Jabber. For scalable VoIP communications needs, our next-generation 7800 Series and 8800 Series phones, introduced over the past 18 months, offer acoustically superior audio experiences.  We recognize that users have different needs and continue to offer solutions to address them at affordable price points.

Companies that have adopted video at the desktop find that it can transform their businesses. Consider Raymond Handling Concepts, a distributed organization with 225 employees that specializes in equipment sales, rental, and service. Office-based employees distributed across seven states use Cisco 8945 standard-definition (SD) video phones.

“It’s easier to communicate with video,” notes Richard Johnston, IT manager. “We can see if someone is concerned about a timeline, for example, even if they don’t say it. Better communications leads to better decisions.”

Video at the desk can also add a bit of levity to your workday.  I recently returned from maternity leave. Like most mornings, I joined a video meeting from my home office. Luckily, this call was with a few of my team members and not a customer. It was also lucky for me that my team feels comfortable giving me feedback of any kind. This particular morning, they told me that I might want to consider changing shirts because they could see my baby had spit up. If that doesn’t tell you about the quality of these devices, I don’t know what will!

The 8845 and 8865 should be at the top of your list if you’ve been thinking about adopting desktop video. Especially if your budget hasn’t allowed you to scale it the way you want.

Here are ways you can get hands-on with the new phones. Check out the quality of video and the user experience and speak with product experts:

  • If you are attending Cisco Live June 7 to 11, find us at the Collaboration Booth within World of Solutions
  • Visit us at InfoComm in Orlando June 17th to June 19th.

If you aren’t attending either event, get a sense for the video quality and experience in this video:

And of course, check out the IP Phone 8800 Series pages for complete details.

Have you adopted desktop video like Raymond Handling Concepts? If you have, we’d love to hear about your experience and how it has it transformed your business processes.

*The 8845 and 8865 models will be available in your choice of charcoal gray and white.

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  1. Any idea when these items will be available? Currently, they are still not showing up in CCW.

    • Hi Chris,

      Target date to turn on ordering is July 6th (Monday). First Customer Shipment is targeted for July 17th.


  2. Hi all,
    I have 2 questions:
    1)when they will be released for the EMEAR market?
    2)It’s possible to have an idea about the price GPL?

    • Hi Fabio,

      1) First customer ship is first week in July. Production should hit ramp in August.
      2) 8845 list price is $575 for charcoal; $615 for white. 8865 is $795 for charcoal and $845 for white.


  3. The Device looks awesome as a voip service provider in Kuwait i really like this new device thanks for the information

  4. Can we consider the 8845 and 8865 (both SIP only) the replacement products to the 8900 and 9900 Series video IP Phones?


    • Hi Marcelo. Thank you for your question. The 8845 and 8865 support HD video, higher resolution widescreen displays, mobile device telephony feature integration with Cisco Intelligent Proximity and include a superior audio experience to our prior generation IP Phones – all at comparable or less price vs. the 8900 and 9900 Series SD video endpoints. As such, Cisco would recommend that any customer that can take advantage of this latest generation of IP Phones absolutely do so – whether new installations or migration/upgrade opportunities. For price/performance/value – 8800 Series video phones are certainly in their best interest.

      That noted, the 8945 of the 8900 Series and the 9951 and 9971 in the 9900 Series remain available for order. They are not End of Sale upon introduction of the 8845 and 8865. This is because, as standard process for any endpoint Cisco introduces, there are country compliance and US Federal Government requirements that extend beyond initial general availability of the endpoint. These certification timelines are controlled by these entities. For further details on the countries implicated and/or US Federal Government certification testing, you are encouraged to consult your Cisco account representative for assistance.

      • Thanks Angie for the excellent feedback. Excellent news, excellent post.

  5. Are wall mount kits availed for these as well as the DX series?
    Many of us have clients with limited desk space

    • Hi Walter! Yes, we do support wall mount kits – they are available separately as an option.