Financial Services Industry (FSI)

Viewpoints: Industry Experts Share Their Perspectives on the Financial Services Industry

4 min read

Cisco’s Financial Services Industry Marketing team is pleased to welcome a monthly contribution from industry professionals sharing their insights and observations on key trends in the Financial Services industry. The opinions expressed in these posts are those of our welcomed guests and may not reflect the opinions of Cisco. Jerry Silva, Principal at PG Silva […]

Customers Desire More Personal Service From Their Banks

3 min read

Some might argue that retail banking is known more for its inconveniences than its convenience. As an example, the common term ‘banker’s hours’ is synonymous with “being open for the shortest and most inconvenient amount of time”. Despite that legacy, retail banks have made a concerted effort and real progress to extend services through various […]

April 25, 2013

FINANCIAL SERVICES

The Importance of the Omnichannel in Financial Services

3 min read

Technology has and will continue to be a key enabler across every product delivery channel within the financial services sector. You simply need to explore some of the newer bank branches, available applications within app stores or investigate online innovations inherent in many institutions’ web presence to see how engrained technology has become in the […]

April 8, 2013

FINANCIAL SERVICES

Cisco Partners with Industry-Leading Trade Monitoring Vendors to Give High Performance Traders Enhanced Visibility

3 min read

Today, April 8, 2013, the brightest of Wall Street are meeting at the 10th Annual High Performance Computing Linux for Wall Street event in New York to learn about the latest technology innovations that give financial trading firms a competitive edge. With network latency achieving speeds of less than 50 nanoseconds, this year’s event focuses not […]

March 28, 2013

FINANCIAL SERVICES

Recap of Cisco at Next Generation Insurance Summit and Best Practices in Retail Financial Services Symposium

2 min read

Cisco attended the Next Generation Insurance Summit (March 11-13) in Newport Beach, CA and the Best Practices in Retail Financial Services Symposium (March 13-15) in Carlsbad, CA. Some of the top minds in the financial services industry were in attendance and it was great to see these leaders deliver ideas and solutions for how to […]

March 19, 2013

FINANCIAL SERVICES

Imagine the Possibilities and Realize the Benefits of Organization Innovation in Financial Services

3 min read

Geoff is the Lead for Cisco’s Business Transformation solutions for the Financial Services Industry in Canada. To read Geoff’s full bio, please click Here. This is the first in a series of blogs where I will discuss the capabilities that are driving innovation in the design and structure of retail financial services organizations. These capabilities […]

March 8, 2013

FINANCIAL SERVICES

Viewpoints: Industry Experts Share Their Perspectives on the Financial Services Industry

4 min read

Cisco’s Financial Services Industry Marketing team is pleased to welcome a monthly contribution from industry professionals sharing their insights and observations on key trends in the Financial Services industry. The opinions expressed in these posts are those of our welcomed guests and may not reflect the opinions of Cisco. Jerry Silva, Principal  at PG Silva […]

February 28, 2013

FINANCIAL SERVICES

Post-WEBINAR: Enabling High-Performance Trading Alpha: Beyond Low-Latency to Sustained Performance

Financial markets today have become so dependent on well-designed technology architecture in support of growing automated trading business. I was recently part of a webinar centered on discovering how optimized latency performance, mitigation of microbursts, traffic filtering and analysis, and precise timing and synchronization are beneficial to all participants in the trading value chain. The […]

January 31, 2013

FINANCIAL SERVICES

Customer Loyalty is the Ultimate Goal, Not Just Satisfaction

2 min read

Money is tight. Everyone wants to feel as if they are getting the most out of every dollar spent.  While brand perception and trust are vital, many insurers have refined their customer satisfaction focus to now pursue and measure customer loyalty. Like many other industries, the insurance industry is experiencing diminished returns on traditional advertising […]