As highlighted in IDC’s recent CloudView Survey post, almost 78% of organizations use some form of cloud today, yet only 3% of the companies IDC surveyed have optimized cloud strategies in place. The most mature cloud organizations are defined by
Who’s your audience – millennials or unicorns? Of course, the answer is neither, because neither exist. It’s pretty much impossible to define what a millennial is – try it, Google has plenty of results. It’s become a shorthand term for the stage
In Industry shake-up times like these, you may worry about your contact center solution – and the impact on your customers: Will my solution still have support? Will my maintenance costs rise? What about new capabilities and innovation? If you're
There are new and much more advanced demands on public and private networks driven by cloud and IoT-based applications such as 4K streaming, connected/autonomous car safety applications, Virtual Reality (VR) streaming, and Telemedicine.
Welcome to 2017! Cloud permeates everything we do, powering digital transformation. The impact on customer experiences, business processes and models, and workforce innovations is undeniable. Our customers are looking to Cisco and our partners for a
Today, global headlines are focused on alleged government-led breaches of U.S. political parties. But the threat of nefarious online activity goes beyond the email and communications of elected officials. The large-scale distributed denial-of-service
Part 3: What does it take to win in an OTT world? In my previous post of this trilogy, I explained why I think that OTT video on the unmanaged network (aka. the Internet) is here to stay. Moreover, I suggested that by combining the advantages of
Part 2: What does it take to win in an OTT world? In the first blog of this trilogy, I wrote that pay TV providers do not seem to perceive OTT video as a threat to their business. Well one thing’s for sure; there is plenty that we can learn from OTT