Whew! Black Friday and Cyber Monday came and went quickly this year! With these two biggest annual shopping days coming earlier every year and more and more consumers taking advantage of outstanding online shopping opportunities, we decided to host a
A staggering 94 percent of consumers will shop Amazon for gifts this holiday season, and 59% of them will start on Amazon. Here's what to focus on for the future of digital retailing.
As more information goes online, it is more vulnerable to certain types of threats. The challenge is to align networks, systems, and company cultures to support secure practices in this new arena.
Today’s consumers demand a more mobile, interactive and personalized shopping experience. Research shows that 64 cents of every dollar spent in store is influenced digitally (Deloitte). A few weeks ago, I hosted my first #CiscoChat event on Twitter
“Over the last five years we have witnessed a radical shift in shopper behavior fueled by the seismic impacts of mobile and social.” That’s how Piers Fawkes, founder of leading edge research firm PSFK introduces his latest report: The
Earlier this year I had a bit of an “aha” moment. After a long day at Retail’s Big Show #NRF2016 at the Jacob Javits Center in New York 25,000 people wanted to get back to their hotel – all of them, all at once, at 5 o’clock. I looked at the taxi
As I’m sure most of you know, Jon Stine presented this morning at NRF on the results of his fourth “Catch ‘Em and Keep ‘Em” survey, which is a highly respected study done each year to identify how shoppers are responding
