Building Custom Call-Center Solutions for Attentive Client Service
RZF, the IT Department of the Ministry of Finance in Germany, needed a quality call center service to connect and organize all of the calls coming in over 28,000 IP phones and Jabber clients on the network. Read how Recos IC, a Cisco Preferred Solution partner, used Cisco CUCM and Jabber APIs to build a seamless user experience for RZF.
The Gift that Keeps on Giving All Year Round
The holiday season is upon us. Don’t get stuck gifting your customers with the proverbial firewall fruit cake. Find out how to ensure your customers have the latest and greatest firewall.
My top takeaways of 2019
Take a look at some of the highlights of 2019 from Cisco's Global Partner Marketing.
Cisco SD-WAN Awarded CRN 2019 Product of the Year
CRN named Cisco SD-WAN as its 2019 Product of the Year Award for Software-Defined Networking. Learn more about what this means to Cisco Partners.
Transforming the Citizen Experience in the Town of Cary
From automated traffic lights to video analytics, discover how our Partner NWN Corporation took a seamless, cloud-based approach to support the town of Cary with smart city technology.
Get your team ready for the new world of Customer Success
Technology has become a critical purchase and buyers expect more. They want successful outcomes and an outstanding customer experience. This blog helps get you ready for the new world of customer success.
Zero Trust – 5 Things You Need to Know
This blog discusses what zero trust really means, what are the key parts to Cisco’s Zero Trust solution, and how you can help customers achieve their security goals.