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Revamping the MSE User Interface

As part of the WLC 8.0 release, we addressed customer comments and revamped the user interface (UI) for the MSE. We wanted to make it easier for customers using both MSE and PI to adjust to larger deployments. We also wanted to quicken the pace at which we could deliver features to the customers. Today I want to walk you through the landing page and configuration of the new MSE UI.

Landing Page

The landing page is the first thing one sees when logging into  the MSE UI. This page provides the user with a basic snapshot of system health, an easy way to launch the apps, and a quick status of the various services on MSE.

System Health

The new UI highlights important parameters like CPU and Memory usage in order to give the user an indication of the stress being handled by the MSE.

 mseui1 Read More »

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Multi-Device Data Plans: A Distinction without a Difference?

In this continuing series about Mobile Services Monetization, let’s look at so-called Multi-Device Data Plans. Spurred by the adoption of the Apple iPad and Android tablets, many operators have introduced mobile data plans that encourage users to connect these devices to 3G and LTE networks, rather then relying solely on Wi-Fi. These Multi-Device Data plans offer subscribers the ability to have a single contract that allows use of more than one device against a single monthly data usage quota. This provides users convenience, value, and incentives to buy cellular-enabled tablets and other “secondary devices”. Further, these Multi-Device Data Plan have driven higher data use and pushed users to increase to higher-tiered data quotas, according to some operators.

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Trying to stand out among U.S. operators, T-Mobile recently announced that for a fee of $10/month, it will allow subscribers to add a tablet to an existing smartphone subscription *and* get a tablet data quota equal to the quota they have signed up for with their smartphone. So for only $10, this Read More »

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What Mobile Cloud Means for Service Providers and Enterprises

In an increasingly digital, mobile and connected world, organizations need new ways to maintain real-time contact with their employees, customers and partners. And mobile cloud will be a major force enabling these ubiquitous connections and reshaping the business landscape. The first post in this series, by Padmasree Warrior, explores how the convergence of mobility and cloud will deliver unprecedented transformation for all organizations. In the second post, Sujai Hajela answers the question, “What exactly is mobile cloud?” In this post, Joe Cozzolino looks at what mobile cloud means for service providers and enterprises.

Be sure to listen to a new Future of Mobility podcast featuring Cisco’s Joe Cozzolino and Sujai Hajela about the power of mobile cloud. Download or listen via iTunes.

The value of mobile cloud is embodied in our 21st century nomadic, hyper-mobile lives. We no longer think in terms of boundaries – between home and office, between laptop, smart phone and an ever-expanding array of devices. We have no patience for latency. Our offices are wherever we are at the moment we need to connect with a colleague or customer, and the device we use is whatever is at hand. Making that happen is no mean feat for mobile service providers.

Imagine having the power of your office in the palm of your hand no matter where you are. Your business applications, your files, directories and chat logs. Everything when you need it, where you need it. It won’t matter what device you’re using or what type of network you’re on. You will move seamlessly from 3G to 4G to WiFi.

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So there you are at the airport, waiting for your flight and you get a call from an important customer. She wants to review the past month’s reports with you, share a file and bring in some colleagues via TelePresence. It has to be now, it has to be secure – and you have to board your plane.

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Ready for #SuperMobility?

It’s no longer a question of whether mobility best practices and policies are required, it’s a matter of when your strategy will get ahead of the unstoppable trend. Business and IT leaders alike are not just witnessing the movement of everything mobile, but guilty themselves: who isn’t on their devices for both work and play anymore?

User experience, performance, security and management are key red flags that shoot up when we think about mobile. Getting these four totems right will help organizations keep employees or customers happy and productive, while protecting the business. This is no piece of cake: mobility is a journey and you need a strategy.

Thought leaders and innovators across industries are converging on #SuperMobility Mobile Con this week in Vegas to discuss best practices and ways for organizations to tackle these key issues. We’ll be there too to discuss how to move beyond BYOD and develop an enterprise mobility strategy.

Session: Embark on Your Employee and Customer Mobility Journey
Time: Sep. 09, 2014 from 3:30 PM to 4:29 PM
Location: Sands Expo − MobileCON Show Floor, Stage 3 Read More »

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Securing Mobile Data in the Event of Device Loss or Theft

September 4, 2014 at 6:00 am PST

As a business or technical leader, you know you need to protect your company in a rapidly evolving mobile ecosystem. However, threats are not always obvious. As malware and attacks become more sophisticated over time, business decision makers must work with technical decision makers to navigate security threats in a mobile world.

This blog series, authored by Kathy Trahan, will explore the topic of enterprise mobility security from a situational level and provide insight into what leaders can do now to mitigate risk. To read the first post focused on securing device freedom, click here. The second post, available here, focused on the risks that come with mobile connections. Kathy’s third post outlined three top considerations leaders must consider when examining their current mobile data security plan. The fourth post in this series highlights how security compliance is necessary for real-time mobile data access. – Bret Hartman, Chief Technology Officer (CTO) for Cisco’s Security Technology Group

Many of us have experienced that panicked “oh no!” moment when we’ve misplaced a mobile device or worse, found out it was stolen. The stakes are raised even higher when a lost or stolen device is company issued, or a personal device an employee uses for business purposes and contains sensitive data.

According to a recent report, more than 3.1 million smart phones were stolen just in America last year alone. This same report revealed that 34% of people took no security measures at all to protect sensitive information – not even a simple four-digit password. 51% of end users use their smartphone to perform daily business activities.

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