Jon Stine

January 13, 2014

RETAIL & HOSPITALITY

Straight From NRF: Want Your Share of $100 Billion? Build Customer Trust

3 min read

As I’m sure most of you know, Jon Stine presented this morning at NRF on the results of his fourth “Catch ‘Em and Keep ‘Em” survey, which is a highly respected study done each year to identify how shoppers are responding to retail technologies. As a followup to his NRF Big Ideas session, I’d like […]

January 7, 2014

RETAIL & HOSPITALITY

New Insights into Shopper Behavior – with Some Surprises

2 min read

Happy New Year to all my readers, and best wishes for 2014! Of course, the retail year starts off with a bang at the NRF trade show being held in New York on Jan.  12-15. Cisco is at the show expo on Jan. 13-14, and will be featuring four company thought leaders in the annual […]

December 19, 2013

RETAIL & HOSPITALITY

Omnichannel Is Changing How You Do Business – Sort Of

2 min read

This is the final installment of a series on how retailers can address the challenges of becoming an omnichannel business. I’d like to wrap up by talking about a deceptively...

December 6, 2012

RETAIL & HOSPITALITY

Cisco NRF 2013 First Look – New Research announcement at Big Idea Session

1 min read

Welcome to the first in a series of previews of what Cisco will be showing at National Retail Federation Convention and Expo  2013, January 14-15 in New York City. Cisco released  Catch Them and Keep Em retail research this past January at NRF 2012 . For NRF 2013 and we conducted surveys in multiple countries for […]