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Cisco Partner Weekly Rewind – November 14, 2014

November 14, 2014 at 7:30 am PST

Partner-Weekly-Rewind-v2Each week, we’ll highlight the most important Cisco Partner Ecosystem news and stories, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week:

Off the Top

Curious about what Cisco has to offer partners in the midmarket space these days? Well Sherri Liebo was here this week to lay out many of the ways Cisco Ecosystem Partners can take advantage of what we have to offer in midmarket.

Sherri spent some time covering the Midsize Business Solutions page, the Cisco Partner Plus Program, and Cisco Midmarket in general.

Check out Sherri’s blog and let me know if there is more about midmarket you’d like to hear from Sherri. I’ll be sure to pass it along!

Internet of Things

Steve Benvenuto’s blog about the new Internet of Things (IoT) Specializations drew a great deal of attention last week. I hope you had a chance to read Steve’s blog. I hope you also have a moment to look over some of the articles in the channels press pertaining to the IoT Specializations:

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IoT Tipping Point Propels Digital Experience Era

Call me an optimist.

We are fortunate today to watch the dawn of the Digital Experience era as the world becomes digitally more and more connected.

Consider that there are already 3 billion of us connected to the Internet. Imagine what the next 4 billion can help us do as they connect.

Even greater change could result as the everyday “things” around us – bus stops, parking spaces, and street lights – get connected. I’ve seen predictions that 20, 50, even over 200 billion more things will be connected in the next couple years. Just think of the tremendous possibilities that could result from that amount of connectivity and collaboration happening around this planet.

What’s rapidly unfolding before us is the Internet of Everything – the intelligent connection of people, process, data, and things. Studies show that the Internet of Everything can drive $19 trillion worth of economic benefit for this planet. To put that into perspective, that’s almost as large as the U.S. and China economies combined. What is your country’s, community’s, or business’ portion of that?

But what fuels my optimism are the social, cultural, and environmental benefits waiting on the horizon — if we accelerate and if we change. With more efficiency and less waste, we human beings can benefit, as can our planet.

Read More »

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Technology that Works: on the Farm, in the Lab, or in the Marketplace

These days, it’s hard to keep up with the flood of cool technology and cutting-edge products coming to market. It used to be my passion; now it’s also become my career. Turns out, all those hours on Reddit and TechCrunch were a good investment after all.

As a member of Cisco’s Internet of Everything (IoE) Emerging Technology team, I get to evaluate everything from augmented reality to robots and 3-D printers. I was even lucky enough to be one of the early Google Glass Explorers — bringing the good word of Silicon Valley’s newest products to the world. Read More »

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Making Room in Internet of Things (IoT) for the Mobile Operator:

So over the past year, there has been lots of press about the Internet of Things (IoT) and there has been information on the Connected Car and Telematics, Connected Transportation, Connected City, Connected Everything… But just how do we connect all of these devices? Magic? Why do we care?

Well according to Goldman Sachs there will be:

GoldmanSachs

 

If we examine these “28 Billion reasons” a little deeper using the recent Cisco Global Cloud Index (GCI) we find that the average number of devices an Internet User uses will grow substantially by 2018. Read More »

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Enhancing the Customer Experience with Data & Analytics

Last month, I had the honor of presenting at the Internet of Things (IoT) World Forum in Chicago. The event gave me the opportunity to do one of my favorite things, collaborate and network with all of my peers who are doing creative work within the world of IoT. One of my colleagues, Kowsalya Arunprakash, Lead Architect of Virtual Data Integration Services for Time Warner Cable, co-presented and shared a use case in which Time Warner is utilizing Cisco Data Virtualization to enhance its customer experience with analytics. In today’s blog, I’d like to share more details about this use case, because I think it’s a great example of how organizations are leveraging IoT solutions as a way to better serve their customers and separate themselves from their competition.

Time Warner Cable IntelligentHome is a home security and energy management system which TWC IntelligentHomeusers can control from their smartphone, tablet or computer to do things like view live video, arm/disarm their system, turn their home lights on/off or adjust the temperature of their thermostat. As you can imagine, each one of these pieces of equipment creates a fair amount of data through radio-frequency identification (RFID) and sensors. On top of this, as consumers generally do, users are going to social media to share their experience.

Utilizing Cisco Data Virtualization, Time Warner is able to couple this data along with sales, marketing and historical customer data to get a full 360 degree view of operational analytics. By operational, I am TWC IntelligentHome 2referring to intelligence like customer trends, sales analytics and resource allocation management.

This combination is an extremely powerful tool to understand the customer in order to create and adapt products and services that cater to their wants and needs. It’s an opportunity to see how the product is being used, via RFIDs and sensors, coupled with customers’ feedback and experience shared on social media as well as their long-term history of usage and preferences.

During her presentation, Kowsalya shared that by leveraging these insights Time Warner is able to improve sales, reduce customer churn and even work with local law enforcement and emergency services to respond faster to current events. To hear more, I encourage you to watch the video interview of Kowsalya and learn about how Time Warner is using Data Virtualization to derive value for their customers.

 

Learn More

To learn more about Cisco Data and Analytics, check out our page.

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