Webex Contact Center
Cisco Receives 2020 Contact Center Technology Award from CUSTOMER Magazine
4 min read
Webex Contact Center was among the 2020 Contact Center Technology Award winners, presented by CUSTOMER Magazine this month honored for improving customer service technology and customer experience.
Introducing Webex Contact Center Enterprise [Webinar]
2 min read
Hear from Cisco Contact Center GM/VP Omar Tawakol and leading industry analyst Sheila McGee-Smith about how this new offering fills the unmet market needs for cloud-based solutions for large contact centers.
2019 – What a Year for Cisco Collaboration!
2 min read
See some of the wonderful things our team worked on in 2019 to advance collaboration technology and help customers leverage its power!
Cisco Introduces Cloud-based Webex Contact Center Portfolio at annual Cisco APJC Contact Centre Symposium
4 min read
Omar Tawakol debuts Cisco direction for global, scalable, and cloud-based contact center to meet needs of all companies.
Delivering Magical Customer Experiences at Cisco Contact Center Summit 2019 and Beyond
3 min read
Cisco invests in customer experience with new connected, cognitive, and cloud contact center capabilities.