Webex Contact Center was among the 2020 Contact Center Technology Award winners, presented by CUSTOMER Magazine this month honored for improving customer service technology and customer experience.
Hear from Cisco Contact Center GM/VP Omar Tawakol and leading industry analyst Sheila McGee-Smith about how this new offering fills the unmet market needs for cloud-based solutions for large contact centers.
See some of the wonderful things our team worked on in 2019 to advance collaboration technology and help customers leverage its power!
Omar Tawakol debuts Cisco direction for global, scalable, and cloud-based contact center to meet needs of all companies.
Cisco invests in customer experience with new connected, cognitive, and cloud contact center capabilities.
