#Retail

The Evolution of Customer Experience: Synchronicity!

2 min read

I love shopping. I love traveling. I hate going to the hospital. I sometimes like going to the bank (only if it involves the depositing a large check). On the surface, it may seem that there’s no common thread about each of these experiences, however, there actually is a lot in common! Each of these […]

Weird? Or Previously Unexplored?

2 min read

A connected toothbrush that gives you a virtual checkup every time you brush – is that weird, or near-term reality? I recently came across the article “25 Weirdest Things in the ‘Internet of Things’” in InfoWorld, which focuses on the different – and what many might consider unorthodox – ways in which the Internet is […]

April 20, 2013

NETWORKING

On Demand: Boost Revenue, Build Loyalty in Your Retail Venue

1 min read

Cisco Connected Mobile Experiences is a new solution that helps enable retail organizations to use Wi-Fi location services to deliver engaging store experiences and generate valuable shopper insights. Our industry-specific...

March 7, 2013

EXECUTIVE PLATFORM

Cisco’s Chief Futurist Shares Top 5 Predictions for 2013 and Beyond #IoE

4 min read

The future intrigues us all, especially when every now and then we’re able to catch a glimpse of what’s to come. At Cisco, one of the ways we build our business and serve our customers is to think about the future and how technology innovation stands to transform the world in which we live. This […]

February 4, 2013

NETWORKING

Connected Shoppers: Cisco CTO Bob Friday at NRF

Mobile devices have gone mainstream, and shoppers have become to rely on smart phones for their primary source of information while making a purchase decision. Bob Friday, Cisco CTO in the Wireless Networking Group, presents on connecting shoppers through mobility and shares highlights from his Big Ideas session at the National Retail Conference in January.

January 15, 2013

NETWORKING

Reflections from the Floor at NRF 2013

2 min read

After a long day of showing the Cisco BYOD Smart Solution and Cisco Connected Mobile Experiences solutions at the 2013 National Retail Federation (NRF) trade show, I am waiting for a colleague to meet me for a well-deserved dinner. I had many, and yes there were MANY, conversations with Retail IT professionals,  and nearly every […]

January 14, 2013

RETAIL & HOSPITALITY

Retailers Must ‘Catch and Keep’ Today’s Demanding Digital Shoppers

2 min read

Retailers are entering a new era of consumer shopping behavior fueled by the digital world in which we live. The explosion of digital content has major implications for retailers across...