The Cisco IT internal implementation of Cisco Prime Service Catalog, dubbed the Cisco IT “eStore”, is no stranger to awards. Earlier this year, the Cisco IT eStore ranked in the InformationWeek Elite 100 and was nominated a finalist for the Consumerization of IT in the Enterprise (CITE) award. If you aren’t familiar with the Cisco […]
The classic work of English historical literature “The Decline and Fall of Roman Empire” is a book written by the English historian Edward Gibbon, which traces the trajectory of Western civilization from the height of the Roman Empire to the fall of Byzantium. I’m using this comparison to bring to light discussions that my team […]
According to GigaOM, the use of cloud-based resources will be what’s “next” for IT in preparation for an in-depth look at the infrastructure that will drive the next decade of application development. At the recent Structure event, GigaOM tapped into the minds of cloud-technology industry leaders, seeking insight into the “Top 5 Questions for the […]
The 4th annual Future of Cloud Computing Survey is underway! Cisco, along with North Bridge and Gigaom Research, and over 60 industry collaborators aim to explore the types of cloud computing technologies being used today and in the future. Please take 3 minutes to take the 17-question 2014 Survey to weigh in on key issues […]
Organizations are rethinking their data centers and nothing is off limits for discussion – everything from infrastructure to software to processes, and even more fundamentally, the very ways in which a data center serves the business. One element that is empowering this phenomenal shift is IT automation. It is vital. No automation, no effective IT. […]
The programming of network resources is not just a trend, but also a way to future-proof IT and business needs. This blog series examines how infrastructure programmability is...
Over the past weeks, Cisco Cloud Services introduce a global Intercloud . Today I'd like to explain how Cisco Intercloud provides a platform for Cisco, ISVs, and partners application...
In previous blogs I have described how organizations are maturing beyond provisioning of individual servers to provisioning of richer cloud-based application stacks. Known as platform-as-a-service (PaaS), this capability takes cloud technology beyond infrastructure to automate the application life cycle. PaaS allows developers and IT operations to collaborate and ensure that application stacks are consistent and […]
Imagine that you head the leading telecommunications provider in Italy and you are watching traditional service and revenue streams struggle under intense competitive pressure. Customer retention is a major issue because the types of services required by your residential and business clients are changing. Clearly, you need to retain customers and do so by offering […]
