Cisco IT

March 9, 2020

INSIDE CISCO IT

Collaboration gets more convenient with each new Webex Teams integration

Cisco IT’s vision for Webex Teams. is to bring collaboration tools right to our users’ fingertips by integrating Webex Teams with Cisco and third-party applications. We think of it as meeting people where they are — in any application.

March 2, 2020

INSIDE CISCO IT

A little magic with every purchase

When I was a kid, about two weeks before each school year started, my parents would take me shopping for clothes and school supplies. As a pre-teen I wasn’t exactly enthused about these trips, but one shop – a shoe store – always had my undivided attention at checkout time. The store’s cash registers sat […]

February 21, 2020

INSIDE CISCO IT

Screen, screen, on the wall, how does Cisco IT teach Webex to all?

Within Cisco, we naturally make extensive use of Cisco Webex for collaboration and we find all sorts of ways to engage our users and drive adoption. It’s really a planes, trains, and automobiles strategy. With employees in nearly 100 countries, using Webex is a great way to connect and communicate with colleagues. Webex Teams leverages asynchronous communication to allow […]

February 7, 2020

INSIDE CISCO IT

Digitizing supply chain operations with machine learning, analytics, and the Internet of Things

Supply chains are rarely in a steady state.  That’s what makes them fun and challenging. A recent example is the whipsaw we experienced two years ago. At a time when the company, including Supply Chain, was focused on transitioning to new business models – software subscription and SaaS – we had to return to the basics. 

January 30, 2020

INSIDE CISCO IT

Until We Meet Again #CLEUR – Day 3 Closing Recap

As the IT Management Program closes its doors to Barcelona and prepares for Amsterdam, the IT Roaming Reporters finish off the last drops of coffee in our mugs. We take stock of all we’ve achieved in the past six days: we published four videos from 180GB worth of film, conducted more than 30 interviews, and captured just over 600 photographs of customers, speakers, and event attendees in action. But more than that, the […]

January 24, 2020

INSIDE CISCO IT

Cisco Customer Experience (CX) Portal: One Stop for Information and Services

Picture a shiny new switch, freshly connected to your network. How many interfaces will you use to monitor that switch over its lifetime? Consider all we do each day: checking software versions for compliance, viewing alerts and telemetry data, running diagnostics, requesting support, signing up for courses through Cisco Learning Network, etc. It would be […]

January 14, 2020

INSIDE CISCO IT

How AppDynamics helps improve IT applications

Choosing which application enhancements will best serve the most users can be a difficult decision for any development team, and it certainly is for mine. It can also be difficult for teams to identify the right sources of issues in application performance. Now, many of those decisions are easier for my team because of the […]

December 11, 2019

INSIDE CISCO IT

Weird places I’ve worked

It’s 25 years ago and I’m in the midst of my original career, as a newspaper reporter. I live and work in northern Los Angeles County, and the region has recently been rocked by the Northridge Earthquake. Caught in the widespread damage are my apartment and the City Hall building containing my office (and desktop […]

November 18, 2019

INSIDE CISCO IT

Seeing what’s really in your wiring closet

The office comms room (network distribution or server rooms) can often become an “out of sight, out of mind” storage closet for old equipment, file boxes, even bicycles and other personal items. we are applying the Meraki Smart Camera solution in Cisco IT to combat problems that we’re sure you face in your own network comms rooms!