3 ways Cisco DNA Center and ServiceNow integration makes IT more efficient
Today’s highly complex and dynamic networks create demands that often exceed the capacity of IT operations teams. Within Cisco IT, we are meeting these demands by creating integrations between Cisco DNA Center and ServiceNow.
Managing a safer return to work with Cisco DNA Spaces — An early report
As pandemic restrictions ease, we’re working to manage a safer return to the office. Our strategy includes monitoring workspace density using Cisco DNA Spaces in 20 Cisco offices, including several in Asia Pacific and Europe. Here are our experiences after the first few months, and what’s ahead.
Predictable Outcomes Amidst Unpredictable Times: How Cisco IT kept Contact Center services running from our homes
in collaboration with Mary Mazon Until recently, when we talked about business continuity planning (BCP), the focus had mainly been to prepare for major unforeseen events happening in parts of the world. For example, an earthquake in northern California or a severed undersea Internet cable rendering some data centers or office locations inaccessible. Companies have learned from past experiences to ensure that […]
Helping to keep employees safe by measuring workspace density with Cisco DNA Spaces
In collaboration with Chris Groves Employee safety is top of mind as pandemic lockdowns ease and we gradually welcome employees back to the office. We’ll bring back employees in waves, starting with the 20-30% of employees whose jobs require them to be in the office, like engineers with hands-on responsibilities for development, testing, and operations. […]
As the landscape evolves, so must the enterprise backbone
Most organizations today take advantage of cloud services. From software as a service (SaaS) to infrastructure as a service (IaaS), these cost-effective solutions help accelerate business and offer new opportunities for innovation. Within the Cisco network, we’ve seen an impact from changing traffic patterns as our clients adopt to Cloud Services. We see more and […]
Welcome to my virtual office – Webex Teams and my workstreams
I started working from home more than 15 years ago. Working from home is how I work – it might not be in an office building with open planning, quiet rooms, or massage chairs, but my home office stands up to the campuses across the world where I have colleagues.
Intersight: One-click UCS C-series configuration
Our rack server configurations were as varied as a bowl of jelly beans. With Intersight we’re limiting them to approved flavors. Cisco IT manages roughly 2,000 Cisco UCS C-series rack servers in multiple data centers around the world. Business teams use them for financial databases, security video storage, file backups, Hadoop, our on-premises private cloud, […]
GDPR versus flexible working & mobility
60% of Generation Y is nowadays preferring mobile for work and personal use, and the demand for working from anywhere at any time is growing. The work environment is changing into a more flexible model.
Q&A: How we scaled VPN when the global workforce moved home
In the space of a few weeks in March and April 2020, Cisco’s entire workforce began working from home. For most, that meant relying even more on remote collaboration technologies to get things done and stay in touch with co-workers, customers, and families. The role of our VPN (Virtual Private Network) changed significantly, from providing […]