#CiscoChat Recap: Where Shopping Experience Meets the New Digital Customer
In my first #CiscoChat I hosted together with Anabelle Pinto, we were joined by Gaurav Pant and Sahir Anand from EKN Research
Digital
Reflections on the Fortune Global Forum: How businesses will win in the midst of the biggest revolution of high tech
I had the great privilege of attending and speaking at Fortune Global Forum this week, which gathers business leaders to discuss the most pressing challenges we face and to...
The Digital Age: Work Reimagined, Value Reimagined
I’m an entrepreneur at heart, and I love coming up with wildly innovative ways to solve problems and create business value. This entrepreneurial mindset is a requirement in today’s digital...
Moving Beyond Connecting People to Delivering Engaging Interactive Experiences
As organizations move toward digital transformation, they are embracing the benefits of delivering timely, personalized information to customers, citizens, and patients. Connecting people with information and services when, where, and...
7 Simple Best Practices for Digital A/B Tests
You might know that many companies run "tests" in their web and mobile experiences, where they'll pit one design, layout, or content set against another. It's a way to see...
No More Bankers’ Hours: Join the Live Chat
“Bankers’ hours” started disappearing with the advent of ATMs in the 1970s and 1980s. Today, online and mobile access has made the transactional side of banking a 24/7, anytime, any...
Digital Vortex Part 2: Key Tenets of a Digital Business Network
Yesterday was “Back to the Future Day.” Michael J. Fox had a glimpse into his futuristic world. What if you too had the same capability? Imagine this: you’re an astronaut...
A New Model To Innovate in a Digital World
Becoming a digital business requires transforming literally every aspect of your company, including the way you innovate. Because digital business breaks down boundaries between industries and markets—think Uber—innovating within the...
Transforming the Global Landscape through the New Digital Age
Worries about diminished GDP growth, a shrinking middle class and rising geopolitical conflicts are rampant. Many may be concerned about the direction our world is headed in, but complete disruption...