digital business

Simplicity Powers Digital Transformation

Digital transformation is creating new business models, new customer experiences and improving workforce experience. It is changing the way we work, live and play.

March 8, 2017

FINANCIAL SERVICES

Digital Disruption in Financial Services: A Surprising 1-2-3 Connection

It’s not news that the financial services industry is being vigorously shaken by digital disruption. While this is true across industries, the wind gusts are particularly strong for financial companies. Financial Services (FSI ) firms are predominantly aiming their digital business initiatives at improving their customer experience. Yet, what about employee experience? Is it a […]

February 21, 2017

RETAIL AND HOSPITALITY

The Worst Problem in the Retail Industry? Turnover.

Retail has one of the highest turnover rates in any industry. The Hay Group reports a median turnover rate of 67 percent for part-time retail employees.[1] I doubt any of us would be too challenged to list the problems driving this high turnover: Retail jobs are considered boring and repetitive, with little training and low […]

February 13, 2017

INSIDE CISCO IT

To Disrupt, or To Be Disrupted? Pay Attention to Security, Speed, and Culture

By 2020, connected things will outnumber humans 26 to 1. Digital disruption is reshaping whole industries. By some estimates, 40 percent of incumbents will be displaced within three years. We’ve been asking IT leaders who attend our conferences what it will take to survive and thrive. The answers are remarkably consistent. The biggest difficulty they […]

February 10, 2017

EXECUTIVE PLATFORM

Empowering Employees To Execute with Actionable Accountability

To enable actionable accountability, establish clear measurement criteria based on roles and responsibilities. Then enable people to act and challenge the metrics to align to a new business model allowing them to measure that progress. Remember that criteria should be cross-functional and applied through organizational lines of authority. In addition, measurements should roll up and […]

January 31, 2017

DIGITAL TRANSFORMATION

Cisco Brings 5 Network Innovations to Smart Buildings

Buildings of all types - retail store space, a factory floor, a healthcare or an educational institution, or your very own workplace - are central to digital transformation.