digital business

1 min read

Digital transformation is creating new business models, new customer experiences and improving workforce experience. It is changing the way we work, live and play.

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Security is synonymous to innovation and growth. It drives trust, and should be a fundamental part of every Digital Transformation Strategy.

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It’s not news that the financial services industry is being vigorously shaken by digital disruption. While this is true across industries, the wind gusts are particularly strong for financial companies. Financial Services (FSI ) firms are predominantly aiming their digital business initiatives at improving their customer experience. Yet, what about employee experience? Is it a […]

3 min read

Retail has one of the highest turnover rates in any industry. The Hay Group reports a median turnover rate of 67 percent for part-time retail employees.[1] I doubt any of us would be too challenged to list the problems driving this high turnover: Retail jobs are considered boring and repetitive, with little training and low […]

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To enable actionable accountability, establish clear measurement criteria based on roles and responsibilities. Then enable people to act and challenge the metrics to align to a new business model allowing them to measure that progress. Remember that criteria should be cross-functional and applied through organizational lines of authority. In addition, measurements should roll up and […]

2 min read

Buildings of all types - retail store space, a factory floor, a healthcare or an educational institution, or your very own workplace - are central to digital transformation.

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Digital transformation is changing the landscape of business today and no company, regardless of industry, size, or location is immune from the pressure of these rapid changes.

3 min read

Cisco Live has come and gone and now it is a time to reflect on the incredibly crazy few days and the Digital Manufacturing highlights.

3 min read

Deliver new customer experiences. Transform processes and business models. Empower workforce innovation.