Cisco and Microsoft Have Come Together to Deliver a Better User Experience
Industry giants join together to drive open and seamless collaboration by building bridges between Cisco Webex Meetings and Microsoft Teams Rooms.
Customer Experience
Empowering our Partners with our CX portfolio
At Cisco, we work with a team mentality, and my new team exemplifies this by supporting Customer Experience (CX) and Partner GTM with a new CX Support Services Playbook for Partners.
A Day in the Life of a Cisco CSM
The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-live
Cable Service Providers: You Have a New Game to Play. And You Have the Edge.
Learn about the big opportunities presented by low-latency and cable edge compute.
Partnering for Transformational Outcomes
What do Tanzania and Customer Experience have in common? Matt parallels his family adventure with driving customer experience go-to-market for Cisco Partners.
Don’t Let Your Contact Center Fall Into the Complexity Trap
Removing complexity from customer experience
Cisco Intends to Acquire CloudCherry to Enhance Cisco Contact Center Portfolio
CloudCherry will augment Cisco's contact center portfolio with advanced analytics, rich customer journey mapping, and sophisticated survey capabilities in our cloud, hosted, and on-premises solutions.
Why modern banks are (still) investing in brick-and-mortar branches
Despite the trend toward digitization and a shrinking branch footprint, the brick-and-mortar bank doesn’t seem to be disappearing anytime soon.
Back to (school) basics for our partners with Cisco’s CX Portfolio
Cisco’s Customer Experience transformation is focused on our future portfolio. We are bringing our Partners along in that journey by investing resources to enable and enhance Partner sales support, tools and programs.