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#contactcenter

June 18, 2020

COLLABORATION

Cisco is Identified as a Leader in Aragon’s Globe for Intelligent Contact Center 2020

4 min read

Cisco Contact Center noted for focus on AI, flexible cloud, and UCC capabilities, among other features by industry analyst firm Aragon Research

April 21, 2020

COLLABORATION

Cisco Partners with Google Cloud to Offer Contact Center AI Rapid Response Program

2 min read

Cisco Contact Center virtual assistant solutions powered by Google Cloud Contact Center AI available to automate inbound traffic and improve customer experience during times of crisis.