CUCM

June 19, 2019

COLLABORATION

The Cisco Unified Communications Manager Evolution–Only the Fittest Will Survive

Our Collaboration Flex Plan enables you to plan transitions at your own pace; adding cloud-connected services like WebEx Teams and Meetings and offering options for hybrid deployment models.

May 19, 2015

PERSPECTIVES

Importance of naming standards in Cisco Unified Communications Manager

In network engineering I have learned that the biggest lie I tell myself is that “I do not need to write this down.” That being said, when you are in the heat of troubleshooting a production issue I really try to design my systems so that I can tell what the heck something does by […]

March 19, 2014

INSIDE CISCO IT

UC – How does Cisco IT Support and Manage its UC Services?

Cisco IT supports all its services with a global service management and delivery team. I am the service owner for the IT UC and video team; we own the strategy, planning and delivery of voice and video services throughout the Cisco enterprise.

March 12, 2014

INSIDE CISCO IT

How to Make Free Phone Calls at Work – 5 Tips from Cisco IT

Every company gets phone bills. Whether you use hardware phones or laptop software phones or mobile phones, video phones or audio phones, your calls have to get carried over the some service provider’s network, and that costs money.

February 26, 2014

INSIDE CISCO IT

How Does Cisco Keep Voice Costs Down?

How does Cisco keep voice costs down with our Unified Communications voice service?

January 15, 2014

INSIDE CISCO IT

What is Cisco IT’s UC Global Cluster Architecture?

Over the last 15 years, we’ve progressively centralized our UC architecture. As WAN services have become bigger, better and more cost effective, we’ve been able to rely more heavily on the network to extend UC services out to the branch networks. 

November 20, 2013

INSIDE CISCO IT

Cisco IT – Why So Many CUCM Clusters?

Last week, we looked at the question “How close to the phones does the CUCM cluster have to be?” There was no easy or set answer to this question, but we acknowledged right at the start that minimizing the number of clusters is probably a good idea. So why, then, does Cisco IT have so […]

November 6, 2013

INSIDE CISCO IT

How Close To Your Phones Does a CUCM Cluster Have To Be?

The first things involved in designing a Unified Communications network are deciding where to put the Cisco Unified Communications Manager (CUCM) clusters, and how many clusters to have. And some of the major factors to consider are “Where are the phones? How many are there, and how close to the phones does a cluster have […]