CUCM

March 9, 2023

DEVELOPER

Perform Web GUI Administration and Configuration with the AXL API

AXL is a SOAP-based API that provides a programmatic way to perform web GUI administration and configuration tasks. Try the Python AXL Zeep learning lab.

December 19, 2019

PARTNER

Building Custom Call-Center Solutions for Attentive Client Service

RZF, the IT Department of the Ministry of Finance in Germany, needed a quality call center service to connect and organize all of the calls coming in over 28,000 IP phones and Jabber clients on the network. Read how Recos IC, a Cisco Preferred Solution partner, used Cisco CUCM and Jabber APIs to build a seamless user experience for RZF.

June 19, 2019

COLLABORATION

The Cisco Unified Communications Manager Evolution–Only the Fittest Will Survive

Our Collaboration Flex Plan enables you to plan transitions at your own pace; adding cloud-connected services like WebEx Teams and Meetings and offering options for hybrid deployment models.

May 19, 2015

PERSPECTIVES

Importance of naming standards in Cisco Unified Communications Manager

In network engineering I have learned that the biggest lie I tell myself is that “I do not need to write this down.” That being said, when you are in the heat of troubleshooting a production issue I really try to design my systems so that I can tell what the heck something does by […]

March 19, 2014

INSIDE CISCO IT

UC – How does Cisco IT Support and Manage its UC Services?

Cisco IT supports all its services with a global service management and delivery team. I am the service owner for the IT UC and video team; we own the strategy, planning and delivery of voice and video services throughout the Cisco enterprise.

March 12, 2014

INSIDE CISCO IT

How to Make Free Phone Calls at Work – 5 Tips from Cisco IT

Every company gets phone bills. Whether you use hardware phones or laptop software phones or mobile phones, video phones or audio phones, your calls have to get carried over the some service provider’s network, and that costs money.

February 26, 2014

INSIDE CISCO IT

How Does Cisco Keep Voice Costs Down?

How does Cisco keep voice costs down with our Unified Communications voice service?

January 15, 2014

INSIDE CISCO IT

What is Cisco IT’s UC Global Cluster Architecture?

Over the last 15 years, we’ve progressively centralized our UC architecture. As WAN services have become bigger, better and more cost effective, we’ve been able to rely more heavily on the network to extend UC services out to the branch networks.