Cisco Blog

Importance of naming standards in Cisco Unified Communications Manager

Perspectives

Michael Whaley
May 19, 2015 - 3 Comments

In network engineering I have learned that the biggest lie I tell myself is that “I do not need to write this down.” That being said, when you are in

UC – How does Cisco IT Support and Manage its UC Services?

Inside Cisco IT

Ian Pudney
March 19, 2014 - 0 Comments

Cisco IT supports all its services with a global service management and delivery team. I am the service owner for the IT UC and video team; we own the strategy,

How to Make Free Phone Calls at Work – 5 Tips from Cisco IT

Inside Cisco IT

Rich Gore
March 12, 2014 - 1 Comment

Every company gets phone bills. Whether you use hardware phones or laptop software phones or mobile phones, video phones or audio phones, your calls have to get carried over the

How Does Cisco Keep Voice Costs Down?

Inside Cisco IT

Rich Gore
February 26, 2014 - 1 Comment

How does Cisco keep voice costs down with our Unified Communications voice service? Here are six ways that Cisco IT has managed to reduce our regular telephony charges. Four of

What is Cisco IT’s UC Global Cluster Architecture?

Inside Cisco IT

Ian Pudney
January 15, 2014 - 0 Comments

Over the last 15 years, we’ve progressively centralized our UC architecture. As WAN services have become bigger, better and more cost effective, we’ve been able to rely more heavily on

Cisco IT – Why So Many CUCM Clusters?

Inside Cisco IT

Rich Gore
November 20, 2013 - 0 Comments

Last week, we looked at the question “How close to the phones does the CUCM cluster have to be?” There was no easy or set answer to this question, but

How Close To Your Phones Does a CUCM Cluster Have To Be?

Inside Cisco IT

Rich Gore
November 6, 2013 - 0 Comments

The first things involved in designing a Unified Communications network are deciding where to put the Cisco Unified Communications Manager (CUCM) clusters, and how many clusters to have. And some

Fantastic New Experiences with Collaboration Systems Release 10

Collaboration

Thomas Wyatt
October 24, 2013 - 1 Comment

The collaboration market is on a transformational journey. Workloads and use cases such as web conferencing, telephony, video, and file sharing that started as separate islands at first, are now

Help Customers Unlock their Collaboration Potential

Partner

Richard McLeod
September 23, 2013 - 0 Comments

Tips for Cisco partners on how to expand their Collaboration business.

VOIP….meh….

TechWiseTV

Jimmy Ray Purser
July 10, 2013 - 4 Comments

I really do not why I don’t care much for Voice Over IP. It’s certainly technical. Heck man, if you’re stuck on QoS, go ask a voice geek. Resellers are

CUCM

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