Scott Hoffpauir

Vice President

Cloud Calling Technology Group

Scott Hoffpauir, Vice President Cloud Calling Technology Group, is responsible for all of Cisco’s cloud calling products and solutions, including product strategy, product management, development, cloud operations and partner support. He is responsible for guiding the technical vision and direction for BroadSoft, as well as promoting continuous product innovation.

He joined Cisco in February 2018 through the acquisition of BroadSoft, where he was Founder and Chief Technology Officer of BroadSoft. Over the course of 20 years at BroadSoft, he ran product strategy, product management, development, cloud operations, support and customer success for BroadSoft’s flagship products – BroadWorks and BroadCloud.

Prior to co-founding BroadSoft, Scott was Director of GSM Development at CelCore (DSC/Alcatel USA). IN this role, he was responsible for all product development on the GSM switching product.

Before Celcore, Scott was Senior Architect for Nortel’s GSM and Inter-Exchange Carrier switching systems. He also has multiple patents in the GSM, SIP, call processing and switching areas.

Scott holds a bachelor’s degree in electrical and computer engineering from the University of Louisiana Lafayette.


August 6, 2019


Cisco Recognized as a Worldwide UCaaS Leader by Gartner

2 min read

Gartner, a leading information technology and advisory company, has recognized Cisco as a Leader for Unified Communications as a Service, Worldwide in its July 2019 report.

June 11, 2019


Webex Calling – Strong Market Momentum

3 min read

Webex Calling is a proven enterprise-grade UCaaS solution, built on the same multi-tenant, cloud-native platform with the scale, reliability and security that enterprises require.

March 21, 2019


Calling in Webex Teams Now Powered by Cisco BroadCloud

4 min read

Today Cisco announced a new enterprise-class, native cloud solution – Webex Calling. It’s powered by bringing together the best of the proven Cisco BroadCloud platform as well as Cisco Webex.