The upcoming launch at Cisco is a little more personal for me than most launches. Alan Kay, Doug Engelbart and Steve Jobs have inspired me since I started designing collaboration products 12 years ago. This launch continues the journey they began.
Customer interaction is getting personal. The new era points to a concierge customer-service experience via video, allowing much more intimate and rich conversations. Contact centers have an enduring business requirement to capture and analyze
For great products to take off, it takes the right timing of two forces coming together: psychology and technology. That same combination has not been available for teams in the workplace. The collaboration industry has been taking small steps
We're all bombarded predictions from so-called experts. But who do you trust? I believe it's important to have a strong track record. Our predictions for 2016 were on point and there’s more on the horizon. My team and I put together five predictions
Cisco Spark is Cisco’s next-generation collaboration platform. More simply, it’s a place where teams get stuff done. Our Cisco Spark Evangelist answers some of the most frequently asked questions about the product and how to get the most from it.
Rowan Trollope announced Cisco Spark Depot. This latest expansion of the Cisco Spark platform delivers an ever-growing catalog of integrations and bots for users and business of all sizes. Not only can you discover new apps in Cisco Spark Depot every
From a musical perspective, Spark Meetings has enabled the Operation Encore team to collaborate on songs and rehearse via video conferencing. Now, with the song edits finished, attention needs to shift to finalizing the CD artwork and coordinating
The acquisition of Worklife underlines how important productive meetings are in today’s world. If that sounds like a natural fit for WebEx and Cisco Spark, it is. Worklife expands beyond the now – the in-meeting experience – to pre- and post-meeting
I’m pleased to announce the acquisition of Heroik Labs, Inc. doing business as Worklife. Worklife is a privately-held company based in San Francisco, CA that provides software to improve meeting productivity. Worklife’s mission is to help teams
