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Anil Verma

Product Manager
Contact Center

Anil is a veteran of the communications industry and is the Product Manager for the Recording and Workforce Optimization/Workforce Management components of Cisco's Contact Center portfolio.

Anil joined Cisco in 1999 as part of the ActiveVoice acquisition, shortly after the formation of Cisco's Enterprise Communications Business Unit.

During his career at Cisco, he has worked on various Unified Communications and Customer Applications as an Engineering Development Manager and Product Manager.

Anil Verma's Articles