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Gilles Leyrat

Senior Vice President

Customer and Partner Services

Gilles Leyrat is Senior Vice President of Cisco’s Customer and Partner Services, an organization responsible for operational engagement with Cisco's Channel Partners and Customers. Since joining Cisco in 2011, he has overseen a major transformation of operations in his organization that supports Cisco’s evolving business models.

As Cisco transitions to a software and recurring revenue model, Leyrat plays an integral role in optimizing the company’s overall operations and providing simplified and standardized business services, including licensing and entitlement management.

Under his leadership, the Customer and Partner Services organization has dramatically increased the quality of data available to both the customer and Cisco’s Sales, improving the customer experience and accelerating Cisco’s revenue growth.

Leyrat holds a Doctorate in Ocean Engineering from Florida Atlantic University as well as several advanced degrees in Applied Mechanical and Materials Engineering.

Articles

June 12, 2019

ENTERPRISE NETWORKS

MCE: Enabling Customer Success in an Increasingly Connected World

Give your IT and network administrators the visibility and control they need to make well-informed, cost-effective,­ and compliant decisions for your architecture. Time to explore MCE.