Inflection Points are the Catalysts for Innovation
COO Maria Martinez shares how our experience-led approach is powering things never thought possible.
Cisco Customer Experience
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Cisco Customer Experience
Building the Bridge to Your Next Digital Evolution
Service providers are under tremendous pressure to transform, grow, and innovate. Learn about our new services introduced at Cisco Live, and how Vodafone is using expertise, analytics, and insights to build a robust network and an agile workforce.
Meet the innovators: The inaugural CX Customer Hero Award winners
The CX Customer Hero Awards celebrate our customers – the changemakers, innovators, and discoverers who have achieved industry-leading and transformational outcomes for their businesses.
It’s Time to Reimagine IT for Agility, Growth, and Innovation
For more than a year now, organizations have been under relentless pressure to recover, transform, and grow. Even the most digitally savvy CIOs have faced daunting IT challenges, from non-stop cyberattacks and an intensifying skills gap to legacy IT
Agile Enterprises Require an Agile Workforce
Access to talent is crucial as business priorities continue to shift and evolve. New Business Critical Services offerings help connect customers with the right talent, at the right time.
Turn IT Up with Cisco Customer Experience
Cisco Live Global 2021 kicks off in two weeks, in all regions. Cisco Customer Experience (CX) is showing up in 2 live broadcast keynotes, 48+ hours of technical broadcast content, 150 + anytime sessions, and in even more opportunities to engage
The National Park Rule
Have you ever juggled technical debt reduction with feature development? Come join us in a discussion for a way to manage cleanup.
Why BT is Adopting Lifecycle Advantage with CX
As the world becomes increasingly digital, how do we enable our partners to support customers with their digital transformation journey? BT, one of our first global partners to adopt the CX Lifecycle model, provides a shining example.
Our Journey to Delivering the Best Customer Experience
Steve Cox and I sat down with CX Guru Steve Walker to talk about overcoming barriers within a company to make customer experience programs more effective. Read what we discussed.