Liz Centoni

Liz Centoni is Executive Vice President, Chief Customer Experience Officer. In this role, she leads a 20,000 strong team who helps customers transform, differentiate, and accelerate their business value through a broad portfolio of software, subscription, and lifecycle services. She has a passion for applying technology to facilitate and support customer success and adoption across the entire portfolio, and ultimately deliver unparalleled experiences in new and innovative ways. Liz recently served as Executive Vice President, Chief Strategy Officer, and GM of Applications at Cisco. As Cisco’s Chief Strategy Officer, she helped to drive the multi-national digital technology corporation’s overall strategic direction. As General Manager of Applications, she led the business strategy and development efforts for the SaaS portfolio that powers optimized experiences for customers‘ applications, which are increasingly central to their businesses in today‘s digital, cloud-first world. She also helped design, develop and launch Outshift by Cisco, a team incubating emerging technologies to create new markets and businesses for Cisco. She is a voting member of Cisco’s Investment review board which directs the company’s efforts with startups and the global venture community. Other Cisco roles include Senior Vice President and General Manager of Cisco‘s Cloud, Compute, and IoT business. Liz was instrumental in developing, executing, and evangelizing Cisco‘s IoT portfolio strategy in Industrial IoT, Edge Intelligence and SaaS-based cellular connectivity platform for devices ranging from Connected Cars to Smart meters, driving it to profitable growth and leading Digital Transformation initiatives. In Cloud and Computing Systems, Liz led the team to define and execute the strategy enabling our customers’ operating model needs in Hybrid Cloud. This included building the SaaS hybrid cloud platform, expanding into adjacent markets such as Hyperconverged and leading the industry in cloud-managed solutions for the compute market. In addition, she has held multiple engineering roles leading global teams building software and central engineering services, executing engineering plans with feature velocity, quality and focus on getting it right for the customer. Liz Centoni is an active mentor and sponsor of underrepresented groups, including serving as Cisco’s Global Executive Sponsor for the Women in Science and Engineering (WISE) program. Liz serves on the Board of Directors for Mercedes-Benz AG. She holds a Bachelor of Science in Chemistry from the University of Mumbai and an M.B.A. from the University of San Francisco.