Avatar

Liz Centoni

Executive Vice President

Chief Customer Experience Officer

Liz Centoni leads Cisco’s $15 billion services business, overseeing a global organization of 20,000 people responsible for professional services, customer success, technical support and the company’s renewals engine for software and services. She is driving one of the industry’s most ambitious transformations: reimagining how enterprise technology companies interact and serve customers in the AI era. Centoni’s vision is to make every customer interaction personalized, proactive and predictive, moving from reactive support models to AI-powered systems that anticipate needs, eliminate friction, and create value before customers realize they need help. In 2024, Centoni led Cisco’s $28 billion acquisition of Splunk, positioning the company at the forefront of AI revolution. She previously served as Executive Vice President and Chief Strategy Officer, driving company-wide strategic direction. Centoni serves on the boards of Mercedes-Benz (Supervisory Board, Nomination Committee) and Workday (Compensation Committee). She is Cisco’s Global Executive Sponsor for the Women in Science and Engineering (WISE) program and a vocal advocate for responsible AI development. She holds a B.S. in Chemistry from the University of Mumbai and an MBA from the University of San Francisco.

Articles

April 6, 2020

EXECUTIVE PLATFORM

Cisco Announces Intent to Acquire Fluidmesh Networks

1 min read

To meet the growing demand for wireless connectivity in the most challenging environments, Cisco is announcing its intent to acquire Fluidmesh Networks, a privately-held, New York-based leader in wireless backhaul systems. Fluidmesh’s leading technology will compliment Cisco’s robust industrial wireless portfolio, providing reliable and resilient wireless solutions for mission critical applications.

January 28, 2020

EXECUTIVE PLATFORM

When Apps are from Mars and Infrastructure is from Venus, how do you accelerate your Hybrid Applications?

3 min read

While some vendors provide visibility into either applications or an individual tier of physical or virtual infrastructure, Cisco is the first to bridge all three layers with insight and proactive optimization.

January 28, 2020

EXECUTIVE PLATFORM

Securing IoT for your Competitive Advantage

3 min read

Delivering visibility, analytics, automation, and security across the branch, campus, and data center into operational environments.

October 17, 2019

EXECUTIVE PLATFORM

How 5G Will Accelerate Industrial IoT

3 min read

With its higher data rate, ultra-reliable and lower latency connectivity, along with the massive scale of machine-to-machine communication, 5G carries enormous potential.

June 6, 2019

EXECUTIVE PLATFORM

Securing the internet of things: Cisco announces intent to acquire Sentryo

2 min read

When the term ‘The Internet of Things’ was first coined in the 90’s, it was used to describe a range of interconnected sensors gathering information about the real world. Today,...

April 1, 2019

INDUSTRIAL IOT

The Digital Factory, Open For Business

3 min read

At Cisco, we know that manufacturing innovation depends first and foremost on a secure and reliable network, one that enables you to deliver IoT at scale.

September 25, 2017

DATA CENTER

Now taking orders for Cisco Integrated System for Microsoft Azure Stack

2 min read

We are now taking orders for Cisco Integrated System for Microsoft Azure Stack, offering customers a powerful cloud-ready solution that gives them full control over how they manage data, governance, security and performance. We combined Microsoft’s robust Azure cloud platform with Cisco’s UCS server platform that is designed for cloud workloads, providing customers and partners […]

August 21, 2017

EXECUTIVE PLATFORM

Cisco’s Intent to Acquire Springpath – Taking a Leap Forward in Hyperconvergence

1 min read

Today, Cisco announced its intent to acquire Springpath, Inc., a leader in hyperconvergence software based in Sunnyvale, Calif.

June 13, 2017

EXECUTIVE PLATFORM

60,000 Cisco UCS Customers and Counting

2 min read

They said we were crazy. Back in 2009, when we unveiled the Cisco Unified Computing System, industry pundits – namely our competitors in the server market – said we’d overreached in a technology arena we knew little about. What we introduced was an innovative solution that unified compute, network, storage access, management and virtualization into […]