Communications Platform as a Service (CPaaS)
Preventing E-Communication Fines in Financial Services
$2.5 billion dollars worth of fines have been levied against financial institutions due to employees using unauthorized communication channels and not recording these communications. What can be done to try and prevent this from happening.
How to Automate and Manage Challenging Customer Interactions
Deliver personalized journeys to improve efficiency and trust during sensitive economic interactions such as collections and bill reminders.