Communications Platform as a Service (CPaaS)

$2.5 billion dollars worth of fines have been levied against financial institutions due to employees using unauthorized communication channels and not recording these communications. What can be done to try and prevent this from happening.

Deliver personalized journeys to improve efficiency and trust during sensitive economic interactions such as collections and bill reminders.

As financial services become more personalized, it is critical to have the back-end systems and communication channels that help provide better customization to the end consumer.