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Communications Platform as a Service (CPaaS)

October 31, 2023

INDUSTRIES

Preventing E-Communication Fines in Financial Services

5 min read

$2.5 billion dollars worth of fines have been levied against financial institutions due to employees using unauthorized communication channels and not recording these communications. What can be done to try and prevent this from happening.

June 20, 2023

HEALTHCARE

How to Automate and Manage Challenging Customer Interactions

4 min read

Deliver personalized journeys to improve efficiency and trust during sensitive economic interactions such as collections and bill reminders.

September 6, 2022

FINANCIAL SERVICES

Personalization in Financial Services

3 min read

As financial services become more personalized, it is critical to have the back-end systems and communication channels that help provide better customization to the end consumer.