Alex Allen

Global Inclusion & Collaboration Leader

Customer Experience (CX)

Alex Allen is the Inclusion and Collaboration Leader for the Cisco Customer Experience business unit responsible for leading Diversity and Inclusion initiatives across the division. A seasoned human capital strategist and executive consultant, Alex has earned a reputation for designing and implementing award-winning human capital initiatives that drive business transformation through leader and employee enablement. He is passionate about unifying workplace culture, enhancing employee engagement and increasing retention and attraction of top talent. A member of the Board of Directors of the HR Alliance of Washington, D.C., Alex counts three North America Employee Engagement Awards and one Bronze Stevie Award among his recent accolades for transformation, employee engagement and internal communication.


Proximity: Our Defining Moment Post-Crisis  

I believe the ability to maximize the exponential power of diverse teams will be the single most important leadership capability of the future!  The foundation of building an inclusive future for all is for executives to have exposure and knowledge of their diverse talent.

The Cisco Customer Experience Journey to an Inclusive Culture: Leveraging The Power of Proximity

That's the moment the Inclusion Proximity Initiative was born – challenging leaders in Cisco's CX organization to meet with employees from diverse backgrounds. There is POWER in proximity!