Alex Allen

Global Inclusion & Collaboration Leader

Customer Experience (CX)

Alex Allen is the Inclusion and Collaboration Director for the Cisco Customer Experience and Sales & Marketing business units, responsible for leading Diversity and Inclusion initiatives worldwide. A seasoned human capital strategist and executive consultant, Alex has earned a reputation for designing and implementing award-winning human capital initiatives that drive business transformation through leadership commitment and organizational effectiveness. Passionate about unifying workplace culture, increasing talent attraction and retention, Alex counts three North American Employee Engagement Awards and one Bronze Stevie among his accolades for organizational transformation and internal communication. Named by Inspiring Workplaces as one of 101 top influencers around the world in employee engagement and experience, Alex serves as a member of the Board of Directors of the HR Alliance of Washington, D.C.


February 25, 2021


Proximity: Be Courageous and Take Action

Ask yourself, when was the last time you were vulnerable, transparent, and authentic with someone different than you at work or in your personal life? Did it unlock new conversations or inspire others to action?

October 29, 2020


The Call for Social Justice – Where Do We Go From Here

Since the murder of George Floyd, I’ve had friends and co-workers ask me: “What can I do to support the Black community?” I love the spirit and intention of this question. My initial response is that it’s about leveraging the Power of Proximity.

Proximity: Our Defining Moment Post-Crisis  

I believe the ability to maximize the exponential power of diverse teams will be the single most important leadership capability of the future!  The foundation of building an inclusive future for all is for executives to have exposure and knowledge of their diverse talent.

The Cisco Customer Experience Journey to an Inclusive Culture: Leveraging The Power of Proximity

That's the moment the Inclusion Proximity Initiative was born – challenging leaders in Cisco's CX organization to meet with employees from diverse backgrounds. There is POWER in proximity!