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Mobility IQ Provides Real Time Analytics at MWC 2015

Using a mobile tabletAs we begin our preparations for Mobile World Congress 2016 (hard to believe), I thought it would be fun to reflect on this year’s show. Cisco worked with the GSMA and the Fira again this year to deliver a carrier-grade Wi-Fi network to 93,000 attendees. After winning last year’s WBA Wi-Fi Industry Award for Most Innovative Hotspot Venue, we challenged the teams to do more this year. We staffed the Network Operating Center with Wi-Fi experts to ensure the network was always delivering peak performance, and we continued to push the envelope on network capability, demonstrating the pure power of a well-deigned carrier-grade Wi-Fi network in a dense trade show environment. I love this video that gives a behind-the-scenes peak into the NOC at work.

We also used Cisco Mobility IQ to gain business insights about Read More »

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Private LTE : The Service Provider Opportunity

Ian RossGuest Blog by Ian Ross, Global Solution GTM Manager

In this second of a series, Ian Ross from our Mobility Solutions and Architectures team explores the Service Provider opportunity around Private LTE networks.

In my last blog I outlined the growing level of interest in private LTE networks; triggered when an enterprise has specific design, operational or performance requirements that can’t be met by public services.

On the surface this may look like a marginalisation risk for service providers, and within the context of legacy offers this would be right. However, while we see a growing interest from enterprises in some verticals in having their own LTE wireless infrastructure, Service Providers are far from precluded from a role in enabling these and in some markets are instrumental.

Women Mobility workplace

New markets require new offers

While virtualisation is lowering barriers to adoption, the drivers for Private LTE are Read More »

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Nevotek and CMX—Help Hotels Connect with Guests

A CMX Partner Ecosystem Blog

Ecosystem partners are an important adjunct to Cisco Connected Mobile Experience (CMX). They augment the analytic and customer engagement capabilities of the solution with innovative business outcomes. This blog is one in a series that highlights our CMX Ecosystem Partners. Today—Nevotek.


Nevotek integrates IP voice, data, and video into a robust suite of solutions that help companies make the most of their IP assets. Nevotek’s V/IP Connect hospitality solution is focused on enhancing guest experience and has been compatible with Cisco IP phones and Unified Communications Manager for more than fifteen years. Over the last year, this partnership has extended to Cisco Connected Mobile Experiences (CMX). Working with CMX, Nevotek’s V/IP Connect Solution provides the opportunity to offer more personalized location based services to hotel guests.

V/IP Connect is a boon for hotel operators. Not only can they Read More »

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CMX 10.2 Analytics – The Path Analysis Widget

gmcgarryWritten by Ian Mc Garry, CMX Software Engineer

The release of CMX 10.2 is just around the corner and brings with it the new Path Analysis Widget. Path Analysis provides a new way of investigating your data. Not only can you view the amount of visitors to an area, now you can see how they got there and where they went afterwards. To help introduce you, we’ve put together some simple but beneficial use cases outlining its utility and power.

Path Analysis Use Case – Quantifying Instant Customer Attraction

Certain areas within a location, such as casinos, will hold an expected or sometimes unexpected instant attraction (visitation from when people enter the location) to visitors. This can be deliberate or natural depending on the circumstances and nature of the location. For example a casino desires to maximize the time visitors spend in the gambling section of their location and so the layout of the building as well as signage, advertising etc. will aim to increase the instant attraction. From when people enter the reception of the Casino it hopes that they will immediately visit the Gambling Area. Using CMX Analytics Path Analysis we can easily quantify the instant allure of an area from when people enter the building. Read More »

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Going global with CMX Connect

In the connected world we live in, constant access to communications with family, friends, and even work, have become imperative. It is no wonder that with such exigency to stay connected, the demand to provide this connectivity lies heavily on the venues in which we frequent. Restaurants, malls, hotels, grocery stores, sports stadium, and airports are a small sample of the many venues that often offer Wi-Fi access. CMX Connect is a guest portal solution which provides these venues with the opportunity to engage with users before Wi-Fi access is granted.

Read More »

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