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Cisco Products Receive Highest Scores in 3 of 4 Gartner Critical Capabilities for Unified Communications

The evaluation is complete. And we think Cisco Unified Communications scored well. Very well, in fact. Just released, the 2015 Gartner Critical Capabilities for Unified Communications is a product-centric overview of UC vendors.

The report digs deeper into the vendors represented in the 2015 Magic Quadrant for UC. In Gartner’s words, it’s “intended to help organizations define their requirements and select specific products that match their needs as aligned with one of the use cases.”

In the report, Gartner evaluates the effectiveness of vendors in addressing user needs in four primary use cases. Cisco received the highest product score in three out of the four:

  • Full UCC with Strong Telephony Requirement
  • Full UCC with Strong CollaborationRequirement
  • Ability to Offer Hybrid Solutions

Not to worry, Cisco UC scored third highest in “Ability to Work with Complementary Vendors.”

gartner telephony image 8_2015 Read More »

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Delivering State of Art Technology at a Non-Profit

The Salvation ArmyProviding cost effective technological innovations is key to The Salvation Army’s mission of meeting human needs without discrimination or geographic boundaries.   As an international non-profit organization the ability to deliver life changing services thru technological solutions in a timely and cost effective manner is essential.

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On-Demand Private Cloud: How to Cut CapEx, Free Up Resources, and Boost Business Agility

Today, enterprises need greater business agility and faster time-to-market for applications. That’s why, in many instances, they are building their own private clouds or adopting on-demand private cloud. Companies that are most suited to building their own private clouds are those that have deep engineering and IT leadership and need strong security and governance around applications and services.

Depending on the needs of the business and core competencies, other types of companies can benefit from a managed private cloud. For these companies, it’s not core to the business to be great at infrastructure, but it is crucial to be able to focus on the services offered on top of the infrastructure. These types of organizations may not have strict regulatory or data sovereignty requirements. Typically, they gain the most advantage from using managed private clouds.

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Innovative Benefits of Cisco’s Collaboration Core Infrastructure Approach

Many of the products that make up the Cisco collaboration core infrastructure are “best-in-class” solutions that deliver significant benefits in their own right. Used together, their benefits become amplified. Together, they create a comprehensive and powerful end-to-end collaboration solution.

Designed to work together, the components complement and extend the value of the other components, creating a “one plus one equals three” scenario. Some of these advantages include:

A consistent user experience, regardless of your location or device. This allows you to focus on what you’re doing instead of the technology you’re using. Focus on the discussion rather than how to join the meeting or view content and video. We’ve optimized the views and quality for each device so everyone has the best experience their device can support.

Tremendous flexibility for any-to-any collaboration. Connect from anywhere, with anyone, from the applications you use and the device of your choice. This removes barriers. Mobile and teleworkers can work as easily, effectively, and securely as if they were in the office. This flexibility extends to:

  • Business-to-business and business-to-consumer interaction
  • Secure connectivity to the cloud
  • Interoperability with third-party endpoints and systems
  • Public-switched-telephone-network (PSTN) connectivity options

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The Collaboration Zone (or Communication Manager Grows Up)

Imagine if you will, a company hosting its first-ever global sales meeting – online. Virtually connecting 140 salespeople in 12 countries and as many time zones. It could have been a nightmare, but the meeting went off without a hitch. How?

Well, let’s start with Cisco Unified Communications Manager (Unified CM). Yes, the Cisco IP telephony system has grown up. It’s now the very core of Cisco’s collaboration infrastructure, helping you bring people together—anytime, anywhere, on any device–with a single architecture for all your voice, video, and data.

Back to the meeting. The salespeople connected from offices, conference rooms, on work laptops, at home on tablets, and some even used smartphones between sales calls in the field. Everyone could hear and see each other each other clearly, as if they were all together in one place.

How would you like to extend this experience to your partners or customers? Imagine how much more personal and effective your meetings can be when you connect instantly.

With the Cisco collaboration infrastructure, everybody gets the same high-quality experience on any device. Instant access fosters collaboration with partners, customers, and remote experts. It’s all just as easy as making a phone call on Unified Communications Manager. Read More »

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