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More on Cisco’s Connected Mobile Experiences in Nice, France

Last month I wrote about the Connected Mobile Experiences deployment in Nice. One of the most interesting things I saw at the iCity launch in Nice was a real cool application that can leverage the power of Cisco’s Connected Mobile Experiences (CMX) solution to deliver very unique and exciting capabilities.

Imagine visiting a city and being able to leave your friends digital messages that only they can read when they get to a specific location. Or walking into a new area and getting localized information right then about a specific event. Or customizing signage in whatever language in native to the visitor. Imagine being able to create your own sticky note and making it public or private anytime anyplace electronically.

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All of these things are just some of the possibilities that are now made available using ‘digital graffiti’ from a small startup in the South of France called Geekgaps.

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Cisco’s Connected Mobile Experiences at Cisco Live Orlando 2013

Orlando 2013 being Cisco Live’s largest event yet with over 20000 delegates was where CMX was shown to be a very key part of Cisco’s strategic business solutions offering and was shown right throughout the show from Key note addresses to booth demos, to focussed presentations to whisper suites even to deep customer on to one discussions.

Cisco Chairman & CEO, John Chambers in his keynote address to all the assembled delegates both live and via video link, where he outlined the the vision for tomorrow  by exploring new opportunities and the amazing things that can happen when you connect the previously unconnected, demo’ed the key component that CMX plays in delivering enormous insights and business value to the retail industry.

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Taking things a little deeper and more specific in the Hospitality Industry, SVP Enterprise Networking Group, Rob Soderbery in his Keynote, demonstrated a very compelling scenario using CMX to deliver incredible guest experience in a hotel. He showed how CMX can recognize the customer on arrival, wake up the hotel app, offer virtual concierge services, enable automatic checkin, navigation to the room, keyless entry and highly targeted offers. Read More »

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Cisco Application Visibility with 3rd Party Tools

With the advent of BYOD and the proliferation of mobile applications – it’s become ever important to have visibility into your wireless network using deep packet inspection. By classifying the data flows that go through the wireless LAN, administrators now have visibility into the top users and top applications which are consuming bandwidth on their network. After analyzing this data and armed with visibility into these applications, Cisco AVC allows the administrator to then take action such as prioritize, deprioritize or block on the applications in their network.

Since Cisco has released Application Visibility and Control (AVC) for wireless -- our customers and partners have been highly interested in the technology and how it can be put to work for them.  Visibility into the applications is made possible on the controller web interface which is useful for diagnosing real-time issues or analyzing short-term application trends. The wireless LAN controller GUI is shown below depicting a network using a variety of applications as identified by AVC.

avc1 Read More »

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Location-Based Services That Work for Everyone

Some exciting things are beginning to transpire in today’s hotel industry. As technology finds its way into nearly every aspect of our lives, it’s important to take a look at the impact mobile device usage has had and continues to have on hoteliers and guests alike. Guests today are more technologically in-tune than ever before, often traveling with multiple devices that they plan to use leisurely, for business or both.  These devices are also increasingly moving more data as their radios become more sophisticated, and they have increased battery life and are connecting to even more cloud services.  Guests also have increasing expectations that they will always be connected wherever they are.

More smart devices translate to more data crossing the network, and this mass amount of data can be used to gather invaluable guest information for hoteliers, including behavioral insights and on-site property analytics. When collected, measured and used correctly, this data can create a unique and personalized mobile experience for the guest while also creating revenue-growth opportunities for hoteliers.

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Santa’s Gift for Wireless Admins This Holiday Season

Last week, a friend of mine jokingly asked me, “So, what is Santa bringing to Cisco’s wireless customers this holiday season?”

I couldn’t help but grin because I already knew what many of you are now aware of: Santa’s wireless holiday delivery came early this year, with Release 7.4 now posted on Cisco.com.

We at Cisco’s Wireless Networking Group are really excited to show off this shiny new release. 7.4 is jam-packed with 40+ features to improve the everyday lives of Cisco wireless customers.

You must be thinking: But you just released feature-heavy 7.3 in October AND new products, such as Virtual Wireless Controller and the highly scalable Wireless Controller 8510!

So what makes 7.4 so special? We specifically chose each feature with the goal of creating an uncompromised user-experience while keeping wireless network administrators happy by making it easy manage their WLAN more efficiently. The 7.4 release specifically focuses on four main pillars:

  • Quality of Experience for Wireless Users
  • Improved Security & Spectrum intelligence
  • Improved performance for small deployments
  • Ability to deploy innovative IT services using mobile apps

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