The definition of consumers is changing: technology-driven shifts empower customers, guests and fans to assume a greater role in designing and directing their own products and experiences.
Hospitality and travel rank seventh on the Global Center for Digital Business Transformation’s list of industries experiencing the most digital disruption by 2020, identifying the need for continuous technology adoption.
What are your plans for the holiday season? Perhaps you’ll be visiting family or escaping winter weather by heading south of the equator. In my neck of the woods, many...
In the hospitality industry, great service is a key differentiator. At the same time, digitization is changing the way that the industry does business in order to meet the demands of tech-savvy guests like you and me, who – let’s be honest, folks
Some exciting things are beginning to transpire in today’s hotel industry. As technology finds its way into nearly every aspect of our lives, it’s important to take a look at...
Our hospitality team and MGM Resorts are collaborating again this week at the HTNG North American Conference to discuss key trends in the industry and how Wi-Fi is changing the guest experience. Remember Bob’s Big Ideas Session at NRF? If
