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Powerful API’s Unlock Location-based Services

We’ve all been there, seen it, and even done it ourselves. We’re talking or texting on our phones while walking around the isles of our favorite store. Half the time people are in a venue they’re more fixated on what’s happening on their phone than what’s around them. What about those brick and mortars around us? How can they get our attention when our noses are in our devices?

The way people use their devices may never change, but the way in which businesses interact with their mobile phone loving customers can. Cisco’s Customer Mobile Experiences (CMX) solution provides businesses with the technology to leverage the mobile trend to their advantage by serving smartphone carrying visitors, guests, passengers, shoppers and students location-based services to get their attention.

Among these tools is a valuable set of API that can unlock location-based services, such as indoor navigation and push notifications to create a more personalized mobile experience.   Read More »

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Ready for #SuperMobility?

It’s no longer a question of whether mobility best practices and policies are required, it’s a matter of when your strategy will get ahead of the unstoppable trend. Business and IT leaders alike are not just witnessing the movement of everything mobile, but guilty themselves: who isn’t on their devices for both work and play anymore?

User experience, performance, security and management are key red flags that shoot up when we think about mobile. Getting these four totems right will help organizations keep employees or customers happy and productive, while protecting the business. This is no piece of cake: mobility is a journey and you need a strategy.

Thought leaders and innovators across industries are converging on #SuperMobility Mobile Con this week in Vegas to discuss best practices and ways for organizations to tackle these key issues. We’ll be there too to discuss how to move beyond BYOD and develop an enterprise mobility strategy.

Session: Embark on Your Employee and Customer Mobility Journey
Time: Sep. 09, 2014 from 3:30 PM to 4:29 PM
Location: Sands Expo − MobileCON Show Floor, Stage 3 Read More »

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3 Steps for Best-in-Class Wi-Fi

If you are a professional photographer or even an amateur like me, you want to have ready access to various control dials on your camera to capture the moment perfectly. Professional cameras provide high level of control to get the best outcome. But there are times when you want to put the camera and the lens in Auto mode or wish that the camera could automate some decisions that make your workflow easier.

Likewise, Cisco Wireless LAN products provides the level of quality, functionality and control that is unmatched and hands-down the best enterprise wireless networking portfolio in the industry. But there are scenarios where it is preferable to expedite wireless configuration with best practices automatically enabled and easy access to data to simplify monitoring and troubleshooting workflow. For example, a small business owner manages his own network or in a K-12 a librarian acting like a part-time IT administrator. This not only provides operational efficiencies for the IT organization but also improves end-user and partner experience.

Cisco WLAN Express Setup is an attempt in this direction. It is now available on 2500 Series Controller (CT2504) starting with software release 7.6.120.0.

It includes three components

  • Easy-to-use setup wizard: This eliminates the need for console cable and command line setup. Instead, 3-step web-wizard is used to quickly boot strap a Controller and configure employee and Guest WLAN out of the box.
    Day0 Read More »

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The Summer Blockbuster You’ve Been Waiting For: Cisco Wireless Release 8.0

Cisco Wireless Release 8.0 is now available: Product Bulletin 

The Cisco VNI Global Mobile Data Traffic Forecast, 2013 – 2018 revealed some stunning trends with growth projections that are sure to have a dramatic impact on wireless networks worldwide.

In 2013, globally, there were nearly 22 million wearable devices generating 1.7 petabytes of monthly traffic. There were about 7 billion mobile-ready devices and connections with mobile network connection speeds that have more than doubled, to 1.4Mbps up from 526 Kbps in 2012.

By 2018, there will be more than 10 billion mobile-ready devices and connections. The average mobile connection speed will nearly double, from 1.4 Mbps in 2013 to 2.5 Mbps and over 4.9 billion devices will be IPv6-capable. There will be more traffic offloaded from cellular networks (on to Wi-Fi) than remain on cellular networks.

white_paper_c11-520862_4 Read More »

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Behind the WiFi Network @ Mobile World Congress 2014: Site Surveys

In my last blog I discussed setting the stage in preparation for the Wi-Fi network for Mobile World Congress 2014 which supported more than 80k devices over a span of 4 days. Today I’ll talk about one of the many site surveys we conducted at the Fira Gran Via to ensure the success of our high density network.  Full details in the white paper here.

High Density Wi-Fi deployments and site surveys go hand in hand. Pre-installation and post-installation site surveys account for the most effective way to identify the contours of your RF coverage and eliminate potential multipath distortions, hidden nodes, and other coverage issues. Special attention was given to the large keynote auditorium halls in order to keep a check on the additional RF coverage needs to accommodate the high density of users packed in a very close range.

sitesurvey1

View of inside the Hall-4 Keynote Auditorium (23000 sq ft) before the Facebook keynote session

Site Survey analysis used to measure the RF coverage in Hall-4 keynote auditorium

Site Survey analysis used to measure the RF coverage in Hall-4 keynote auditorium

The Hall-4 auditorium was one example of such a high density area with the 2000 person capacity area had a peak connection of 1924 concurrently connected Wi-Fi devices distributed across 16 Cisco APs while the Facebook keynote was in progress, with a max load of 530 Mbps of internet traffic. To avoid an RF overlap, the ceiling mounted APs above the auditoriums were converted to monitor mode. Using the final pre-keynote site survey data, the RF profile for the Hall-4 auditorium was tweaked, and RRM automatically optimized the coverage to the desired degree by adjusting the Tx power levels. Read More »

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