Mani Pande

User Research Manager

Mani leads the user research team in San Jose. Her team is responsible for understanding the needs of Webex users to inform product strategy and direction, and ensure that the software we ship is not only simple and easy to use, but also delightful.

You can find her and her team members huddling with Webex users understanding how they use our software and mapping opportunities of improvement.

Previously, she led user research at SAP Successfactors and Wikipedia.

She has a PhD in Sociology from Kansas State University where she specialized in research methods.


May 6, 2020


When Virtual Care Becomes the New Normal

1 min read

Read the best practices that providers and patients can adopt as they move from face-to-face visits in the doctor’s office to telehealth appointments.

September 25, 2019


Meet Cisco Webex Users: A Case For Knowledge Workers

3 min read

How do you build a collaboration tool for millions of knowledge workers? Cisco's Design Group explores a human side to making things work.