Last week’s Enterprise Connect event was an eye-opening experience from many perspectives. A tour of the exhibit area seemed like a real-time stroll through the history of contact center technology. Several traditional contact-center providers were
In today’s world of digital disruption, the customer experience is king and end-users are becoming sovereign decision makers who select their own portfolios of collaboration and content sharing SaaS tools. This pattern is driving tremendous innovation
This week at Enterprise Connect we announced the $150M Spark Innovation Fund. The fund will aim to foster even more innovation on Spark and Tropo within our developer community, through equity and non-equity investing.
If you like the idea of Cisco Spark, you will love it with Cisco Spark Hybrid Services. On its own, Cisco Spark is a compelling tool: I can message, meet, and call and get my work done with all my teammates. Pretty cool. But, not everyone or
Without Cisco Spark, we wouldn’t be launching the Spark service now. Of course, we’d launch it, but the key is the timing. Now. What I am talking about is Spark’s impact internally on our ability to accelerate all the launch-related activities. Don’t
Yes, Cisco Spark has arrived! That cool mobile business messaging app we launched a year ago has grown up. What Is Cisco Spark? Cisco Spark is a business collaboration service that enables you to message, meet, or call anyone, anywhere, anytime.
Today, I’m excited to announce the acquisition of Synata. Synata is a privately-held company based in San Francisco that will enhance how customers can search rooms and content within Cisco Spark, our business collaboration service. Cisco Spark is
You can do some pretty interesting things with Cisco Spark rooms these days. With the Spark integrations, you can now interact with content and data, not just people. For example, you could add Instagram to one of your rooms and follow a specific
Here’s a great story of how one of our oil and gas customers is making use of a sophisticated video collaboration solution in the field to accelerate response to issues and make significant improvements in safety and overall communication, especially
