As an omnichannel retailer, you are probably offering your products to shoppers both online and in brick-and-mortar stores. And, like most retailers, you are no doubt collecting online data and running detailed website analytics that help you track
Almost daily, I work with customers and partners as they develop strategies to gain competitive differentiation through innovative technology. One area bursting with change is the Internet of Things (IoT), which has grown more than threefold in number
I talk to partners every day about the big data opportunity. We know that partners who sell UCS see dramatically larger deal sizes for big data opportunities. We know all of this and still there is a lot of caution and skepticism from partners about
“Drill, baby, drill” makes for an easy mantra when it comes to energy exploration, but the oil and gas (O&G) industry moved past simply drilling long ago with the introduction...
If you ever want to start an argument, simply ask a group of music fans to name the most influential act of the Rock era. Then step back and watch the sparks fly! As a musician myself, popular music, its origins and evolution have long been a topic of
You don’t win customer loyalty solely by the “wow!” factor. You win simply by delivering on customer promises and resolving everyday issues. According to research from CEB’s book, The Effortless Experience: Conquering the New Battleground for Customer
Hello, everyone! My name is Anne McClelland, and I am the new director for Cisco’s retail and hospitality sales team in the U.S. I’m excited to have the chance to write for Cisco’s retail blog program, and you’ll be hearing from me regularly sharing
Next in our series of Why I Love Big Data is Bruce from MapR. Together, Cisco and MapR are working on a very cool solution for keeping data local, but accessing very quickly. Also, come by the Connected Banking stand in the Cisco Live World of
If every click made by a shopper on an online store can be considered valuable information, surely every step taken by a shopper in a physical store is also a similar wealth of data. While clearly this is valuable input that many stores would like to
