Retail & Hospitality

5 min read

Personalization of a shopping experience can drive a 40% larger basket. But, how can retailers better understand their customers, particularly in-store, in order to personalize the experience? Our Cisco solutions make it possible.

2 min read

Cisco Live 2022 is the place where the best and the brightest minds in IT come to learn. The event delivers education and inspiration to technology innovators worldwide through large-scale in-person and digital sessions, as well as on-demand education. 

3 min read

Over 50% of asset protection executives state that they plan to invest in LP technology. Being able to identify loss as it happens allows retailers to take action and appropriately respond to it. It allows them to prevent losses and improve inventory accuracy.

2 min read

Opportunities for using automation in retail operations are limitless. As retailers evaluate these opportunities, they need to consider the types of work that can be automated, which improvements can be realized, the capabilities and limitations of technology, and the effort required to implement automated capabilities.

3 min read

Contactless payment, fulfillment and transaction options give consumers safe and convenient ways to shop and receive products while providing retailers new ways to develop brand loyalty, increase share of their customers’ wallets, and reduce costs.

3 min read

The tight labor market is forcing retailers to completely rethink the employee experience. Much like customers who now expect a seamless, digital experience when shopping, retail associates expect and demand the same kind of digital experiences in their interactions with their employers.

3 min read

Retail is seeing a resurgence of experiential and in-store shopping experiences and the industry has been forced to make the effort to move to a true “multi-channel” model. Online and offline are now integrated and experiences tap into the capabilities of every channel the retailer offers. Integrating all the possible options into a truly multi-channel experience, that allows the consumer to shop and transact on their terms, gives retailers more opportunities to strengthen customer retention and brand loyalty.

6 min read

This story illustrates Cisco's use cases and solutions in retail and provides a glimpse into the business needs retailers currently have, the capabilities that Cisco and its partners provide, and the outcomes that can be achieved through digital transformation.

3 min read

Retail organizations are developing strategies for more sustainable products and operations: reducing environmental impact by building more efficient stores and facilities, using electric vehicles in supply-chain and fulfillment operations, choosing sustainable packaging, and implementing more efficient processes across their operations. By using technology to give better visibility into their operations, retailers can monitor the impact these initiatives have on their sustainability goals. Technology can also help them identify even more ways to reduce energy consumption and provide better service to customers.