Retail & Hospitality

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The rise in eCommerce driven by changes in consumer shopping behavior, has meant that retailers have increasingly turned to digital messaging channels to engage with customers.

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For retailers, digital transformation is not a choice, as it is crucial to not only modernize but also identify and address customer-impacting issues immediately.

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With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.

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The second installment of NRF 2021, NRF Converge, came at a time when the new normal has taken shape and with it has come a clearer look into the new world of post pandemic retail.

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Here’s what you need to do and what you need to know regarding Cisco at NRF Retail Converge.

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Remote work is here to stay. Are you doing it right? Supercharge your retail operations with reliable, secure access for a remote workforce. Protect internal retail systems, secure financial and customer data, while delivering better experiences for your end customers no matter how they choose to shop.

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Leadership, forward-looking growth, new business models, customer experience, operations and talent were major themes from NRF. Here's how Cisco is enabling retailers to thrive in all 6 areas with digital solutions and network management.

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It is with the right digital solutions and reliable network infrastructure that we are seeing remarkable resilience from our retail customers. Here are the innovation areas that are propelling retailers into 2021, as discussed at NRF's virtual event.

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Between the needs of a customer and the agility of a retailer, there's a bridge. Cisco is showcasing how we help retailers thrive at NRF 2021. Here is what you need to know to register, watch our big idea sessions, and get connected.