Getting Back to the Human
“My biggest New Year’s resolution is getting back to the human.” What began as a personal resolution became a business imperative for my entire team during the pandemic.
Cisco Customer Experience
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Cisco Customer Experience
When the crowds return, we’ll be ready!
While so many large-scale events have been put on pause during 2020, what hasn’t stopped is Cisco’s efforts to continue to innovate when talking about High-Density Wi-Fi.
Reimagine what’s possible for our customers and partners at Cisco IMPACT
At Cisco IMPACT, our entire global sales team, along with our Cisco executives and business leaders, come together to learn, strategize, celebrate, and innovate. Learn how Customer Experience is at the top of Cisco’s strategy re-imagining the
Five Elements to Help Your Org Survive and Thrive During Crises
Spending time planning, building, and exercising business resiliency plans for your most significant risks helps you face any crisis, even the unexpected. Here are 5 things you can do to help navigate any crisis.
Accelerate Business Resiliency with a Custom Strategy and Roadmap
The CX offer for Business Resiliency Strategy and Roadmap accelerates adoption and speeds business resiliency while creating a safer workspace, addressing health-related requirements, and mitigating risk by leveraging experts and best practices.
In Sickness and in Health
Bill and Dorris have been married for 67 years, never spending a day apart. When illness and a global healthcare crisis separated them, Cisco stepped in to bring them back together.
Speed Deployment of Pop-up Sites and Maintain Social Distancing with Cisco Expertise
The CX offer for Pop-up Sites delivers a packaged IT infrastructure kit to help ensure quality care, safe workspaces, continued education, and reliable connectivity for workspaces, clinics and classroom pop-up sites.
Delivering Critical Services in Correctional Institutions with Virtual Visitations
The Cisco CX offer for Virtual Visitation helps correctional institutions rapidly design, implement, and deploy real-time voice and video to keep inmates, families, and supporting professionals securely connected.
Stay Connected with the Contact Center of the Future
Being there for customers is more important than ever. Cisco CX offers advisory services, support, and solutions to help you leverage next-gen contact center capabilities to stay connected.