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The dramatic rise in connected medical devices has provided rich, intelligent data to improve patient diagnosis and treatment. It has also opened the door wider for cybercriminals to steal patient data and disrupt patient care enabled by connected
Customers are facing challenges locating the information necessary for deployment, obtaining access to the right resources, and gaining visibility into their assets. Read how the CX Cloud Insights & Innovation team is addressing these challenges and
A patient-centric digital front door strategy means providing healthcare access and support wherever the patient is. It can also unlock incremental revenue increases as much as 10% resulting from improved patient experiences. Read about the four focus
A conversation with global energy giant Enel Group, a company committed to transforming for a cleaner, more sustainable future with Cisco CX Cloud.
To help our customers adapt to the ever-shifting healthcare landscape, we’ve developed the CX Americas Healthcare Practice, a center of excellence for creating and delivering healthcare-specific solutions.
At Cisco Live 2021 we shared how the Cisco CX team played a big part in helping our customers adapt, transform, and thrive during the worldwide changes and challenges of 2020.
With new APIs, installing the collector on your network is no longer required. Whether you use ServiceNow or your own solution, Cisco works with your single source of truth.
It’s time to move beyond survival mode and dive into the future with a transformative mindset. Organizations that proactively innovate are in the best position to thrive in a dynamic market. Read on to learn how you can empower your teams to stay
Good communication isn’t about the message sent; it’s about the one received. In this blog, Ruba Borno explains how empathy plays a role in getting the intended message to every audience.
