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Bruce Klein

Senior Vice President

Worldwide Partner Organization

Bruce Klein is Senior Vice President of Cisco’s Worldwide Partner Organization, which is responsible for supporting Cisco’s global business with more than 60,000 partners, representing the company’s primary route to market. This global partner community, which includes systems integrators, value-added resellers, distributors, services, and technology partners, accounts for more than 80 percent of Cisco’s revenue. These partners expand Cisco’s customer reach with innovative solutions and services based on Cisco technology.

Klein and his team develop the strategic initiatives and program innovations that create capacity to promote Cisco’s growth in existing markets and new areas of opportunity. They also ensure that partners have the right capabilities and skills to meet evolving customer needs, while accelerating market adoption of Cisco products and services.

Klein joined Cisco in 2004 and held previous roles leading the U.S. Public Sector and Federal organizations, which are responsible for building a vision, strategy, and execution plan to further advance Cisco’s relationship with customers, partners, and suppliers in this market segment.

Prior to joining Cisco, Klein was vice president of federal at Hewlett-Packard, where he managed sales, services, support, and marketing into the federal government. He was responsible for reorganizing the federal sales operation to become more focused on customer satisfaction, and he teamed with resellers and systems integrators to significantly grow HP’s federal business. He also led the integration of HP’s consulting and support services into a single organization to position HP as a total solutions provider to federal customers.

With a strong background serving customers over several decades, Klein is a well-respected thought leader within the IT industry. He has twice received Federal Computer Week’s prestigious “Federal 100” award for his contributions in information technology across the federal government market. He was also named the 2010 Executive of the Year by Government Computing News.

Klein serves on numerous industry boards and councils, including the United Service Organizations (USO) by assisting them in their efforts to provide comfort and support to members of the military services around the world; AFCEA International helping them advance professional knowledge and relationships in the fields of communications, IT, intelligence, and global security; and the Northern Virginia Technology Council, the largest technology council in the nation.

Klein holds a bachelor of science degree in management information systems from George Mason University.

Articles

January 28, 2015

PARTNER

Cisco ONE Software & Meraki Drive Opportunities for the Cisco Partner Ecosystem

As the Cisco Partner Ecosystem continues its growth, and customers transform IT to increase business outcomes, we want to create opportunity for our partners so they can choose what makes sense for their business, and pick the roles they want to play in the marketplace.

December 5, 2014

PARTNER

Protecting Innovation

Today, Cisco is filing two lawsuits to stop ARISTA’s repeated and pervasive copying of key inventions in Cisco products. These suits cover key Cisco proprietary patented features and Cisco’s copyrighted materials.

October 22, 2014

PARTNER

Cisco Partner Ecosystem Progress

Back in March, as part of Cisco Partner Summit, I presented the Cisco Partner Ecosystem, which includes our existing channel program and our services program, and involves a much broader set of partners, such as Independent Software Vendors (ISVs), technology and consulting firms.

April 28, 2014

PARTNER

SalesConnect App Now Available

At this year’s Cisco Partner Summit, Chuck Robbins announced the upcoming availability of SalesConnect. SalesConnect was originally announced at Cisco Partner Summit 2013 in Boston and we promised then that we would have a functional version within 18 months.

March 25, 2014

EXECUTIVE PLATFORM

Cisco Partner Ecosystem

The Internet of Everything (IoE) is expected to create $19 trillion in value over the next 10 years. It’s also creating unprecedented opportunities for our partners to help customers unlock the massive potential this major market phenomenon is bringing to bear. In order to help our partners seize these opportunities and embrace related market transitions […]

February 25, 2014

PARTNER

Congratulations to My Fellow Channel Chiefs for 2014

Each year, CRN announces its list of Channel Chiefs. This list constitutes a “who’s who” within the world of channel management. According to CRN, these folks head up the partner programs that you all depend on to run your businesses.