Customer Experience is Ready to Engage at Cisco Live
See what the CX Marketing team has in store for Cisco Live in San Diego!
Customer Experience
Agentic AI Poised to Handle 68% of Customer Service and Support Interactions by 2028
New Cisco Research Reveals Overwhelming Demand for Agentic AI to Transform the Way Technology Vendors Deliver Customer Experience With agentic AI reaching a new level of maturity, we’re closer than ever to solving some of the most persistent customer
How a Passion for Languages Led to a Global Career at Cisco
Fabio G., CX Consulting Engineer, shares how a love of languages led him from his home in El Salvador to Poland and a global career at Cisco.
The Next Frontier of Customer Success for Partners
The customer success landscape is shifting to digital-first. Cisco empowers partners with tools for scalable success, focusing on proactive, personalized, and predictive strategies through digital engagements and Lifecycle Advantage program
Bridging the Gap Between Provisioning and Customer Experience
Drive superior experiences by ensuring the services you configure match customer expectations. Cisco NSO and Cisco Provider Connectivity Assurance can help close the gap between provisioning and customer experience.
AI everywhere: Looking back on Cisco Live 2025 in Amsterdam
Adele Trombetta looks back at her experience with customers and partners at Cisco Live 2025 in Amsterdam.
Counting Down to Cisco Live Amsterdam
Join the conversation with Adele Trombetta and see why she's excited about what Customer Experience has in store for Cisco Live EMEA this year in Amsterdam.
Customer Experience is set to Go Beyond at Cisco Live Amsterdam
See what's on tap from the Customer Experience (CX) team at Cisco Live Amsterdam 2025.
Right-sizing artificial intelligence: The overlooked key to more sustainable technology
As artificial intelligence (AI) moves from the hypothetical to the real world of practical applications, it’s becoming clear that bigger is not always better. Check in with Aleksandra Przegalińska and Denise Lee to learn more.