training

October 29, 2013

DIGITAL AND SOCIAL

A Sneak Peek into Our New Social Media Training Center

2 min read

A Short Trip Down Memory Lane… On the quest of becoming a truly social-minded culture, about a year and a half ago, we rolled up our sleeves and created a multi-level, multi-track social media training program that used game principles and integrated with our Education Management System to encourage and reward participation. We augmented our […]

October 9, 2013

DIGITAL AND SOCIAL

5 Steps to Success: Encouraging Employee Social Media Engagement

2 min read

Aristotle was spot on when he said, “The whole is greater than the sum of its parts.” This holds true when we look at the benefits of employee engagement in the socialsphere. Why not leverage your organization’s built-in social media army to evangelize the brand? Encouraging employee engagement across social channels on behalf of the […]

October 1, 2013

DIGITAL AND SOCIAL

Social Media Measurement Twitter Chat Recap

2 min read

Can there ever be enough discussion around “social media measurement”? While I joke as part of the opening of this post, it is a topic that we’ll continue to explore in upcoming #Ciscosmt activities. And as a follow up to my recent “Decoding Social Media Measurement” post, last Thursday Charlie Treadwell, Manager, Digital and Social […]

September 9, 2013

DIGITAL AND SOCIAL

Decoding Social Media Measurement

2 min read

Have you ever felt like measuring social media was like a trying to crack a secret code? Sometimes it’s difficult to figure out what data is important to measure out of all the information we are receiving. And as social media continues to become more of the way business is conducted, I’ve seen a shift […]

August 22, 2013

SECURITY

Cisco Network Threat Defense Training at SecTor 2013

1 min read

UPDATE:  Due to low registration numbers for our training, Cisco Network Threat Defense, at SecTor 2013 we unfortunately had to cancel our course.  For those who registered, we appreciate your support and look forward to meeting and delivering the training to you at another venue in the near future. SecTor 2013, the seventh annual security […]

August 20, 2013

DIGITAL AND SOCIAL

Powerful Combination: Employees and Social Media

1 min read

I keep thinking about the phrase “power to the people” and thinking it’s definitely taken a whole new meaning when it comes to engaging employees in social media. During today’s Let’s Chat! #Ciscosmt Twitter chat with Cisco’s Petra Neiger (@Petra1400) and Salesforce.com’s Jennifer Burnham (@JennyDBurnham), we got a first-hand look at the ways employees can […]

July 31, 2013

DIGITAL AND SOCIAL

Creating Meaningful Events with Social Media

1 min read

The ins and outs of how to use social media effectively for on- and offline events can be overwhelming. What technologies do we use…how do we integrate social media, mobile, physical and virtual environments…and how do we make it a meaningful experience for participants? It’s a lot to think about before moving forward. The good news […]

July 29, 2013

DIGITAL AND SOCIAL

Using Social Media to Create ‘The Event’

3 min read

As final preparations are underway for the July 31st (9am PT) Let’s Chat! #Ciscosmt Training Series USTREAM broadcast, let’s get the conversation going early! Are there certain social media examples used for on- and offline events that stick out in your mind? What made them great or perhaps ideas to avoid? And what was used […]