remote expert

March 8, 2013

GOVERNMENT

Request your Marriage Certificate at the Mall: Transforming the Delivery of Government Services

Government services and convenience are rarely seen within the same sentence; more often than not, the thought of making the trip down to city hall is a sure-fire way to increase one’s blood pressure. Cisco’s efforts around Smart+Connected Communities have continuously focused on identifying these types of pain points – advocating the need to design cities with technology at the core to […]

February 22, 2013

RETAIL & HOSPITALITY

Cisco NRF 2013 – Improve Customer Service with Remote Experts

In my previous blog, I walked you through the Cisco Remote Expert Smart Solution for Retail demo that I presented at NRF. This solution helps retailers catch, keep, and entice customers to buy and buy more. This solution was explored in greater depth at NRF during our Big Ideas Session: Deliver Compelling Shopping and GREAT […]

February 15, 2013

TECHWISETV

Video Demystified on TechWiseTV

We do a lot of shows about video of course.  It’s always a challenge I think when it comes to defining what the unique value of a given story needs to be.  In this case, we were not featuring newly announced technology, which greatly simplifies the direction for us – but we were considering what […]

January 30, 2013

RETAIL & HOSPITALITY

Cisco NRF 2013 — Cisco Remote Expert Smart Solution for Retail Demonstration

“Great show!” That’s what we’ve been hearing from retailers who visited Cisco’s booth and attended our Big Ideas Sessions at NRF 2013. I led the demonstration of the Cisco Remote Expert Smart Solution for Retail in our booth. This solution transforms how you connect and interact with your customers. It offers a superior video and […]

January 29, 2013

FINANCIAL SERVICES

The Evolution of Immersive Video in the Retail Bank Branch

Increasingly over the past several months, I have been working with more and more retail banking clients. A common theme has emerged during these discussions that centers on video and collaboration in the branch. The top of mind question is, “how are banks using video in the branch to grow top line revenue in a […]

January 22, 2013

EXECUTIVE PLATFORM

Cutting Through The Techno-Babble

The Cisco Aironet 3600 features the Highest 802.11n performance with Cisco CleanAir™ technology and is the industry’s first 4 x 4 multiple-input multiple-output (MIMO) access point with three spatial streams. It has add-on options for 802.11ac or Wireless Security and Spectrum Intelligence (WSSI) Module and standard 802.3af Power over Ethernet (PoE) . All right. Who […]

December 19, 2012

RETAIL & HOSPITALITY

Cisco NRF 2013 – Preview of Cisco Remote Expert Smart Solution for Retail Demonstration

This is our fourth preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City. At the Cisco booth, I will be hosting demonstrations of the Cisco Remote Expert Smart Solution for Retail. This solution offers a superior video and collaboration […]

December 10, 2012

GOVERNMENT

Join the Movement! Telework Week 2013

Today marks the 2nd anniversary of the Telework Enhancement Act of 2010 which provides agencies greater flexibility in managing their workforce.  It provides a framework for agencies to better leverage technology and to maximize the use of flexible work arrangements which can aid in recruiting new Federal workers, retain valuable talent and allow the Federal […]

November 29, 2012

RETAIL & HOSPITALITY

Join Cisco at NRF 2013

We just launched the Cisco at NRF 2013 website. Cisco will be at the National Retail Federation (NRF) Convention and Expo 2013 in New York City from January 14-15, 2013. I’d like to invite you to come visit the Cisco booth #252 to see live demonstrations of Cisco’s new innovative solutions for retail including: