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Syed Hoda

No longer with Cisco.

Articles

The Evolution of Customer Experience: Synchronicity!

2 min read

I love shopping. I love traveling. I hate going to the hospital. I sometimes like going to the bank (only if it involves the depositing a large check). On the surface, it may seem that there’s no common thread about each of these experiences, however, there actually is a lot in common! Each of these […]