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How Do You Manage the Cloud with ITIL?
Cloud
ITIL is simply a set of best practices for IT service management (ITSM). Over many years, IT practitioners have followed ITIL to manage the lifecycle of traditional IT-services. However, with
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SIAM: the next ITIL?
Data Center
The acronym SIAM stands for Service Integration And Management, and it is a hot topic in the world of IT Service Management…..but why? Service integration models have been around awhile,
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#EngineersUnplugged S3|Ep11: A Look Behind DevOps
Data Center
What happens when the camera stops rolling? Often the conversation doesn’t stop, and sometimes we don’t either. Welcome to a special After Hours edition of Engineers Unplugged, where we do
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#EngineersUnplugged S3|Ep8: Continuous Delivery and Software Defined Everything
Data CenterWelcome to another exciting episode of Engineers Unplugged! This week, Colin McNamara (NEXUS IS @colinmcnamara) and Jay Cuthrell (VCE @qthrul) talk methodology and the evolution from linear to continuous delivery.
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Cisco Data Center 2011-Texas: ITaaS Clouds Over ITIL
Inside Cisco IT
With the rapid increase in cloud services adoption, many in the industry are asking: Is the current IT Infrastructure Library (ITIL) service management framework relevant to emerging cloud and IT-as-a-Service
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ITIL
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