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dynamic support network

February 19, 2014

DATA CENTER

Multi-Party Support – the Emergence of a Dynamic Support Network

3 min read

When I ask IT executives how happy they are with their external support providers (outsourcers, vendors, etc.) invariably they express deep frustration. They look to these vendors to be real partners – to collaborate effectively and seamlessly, to do their job efficiently and transparently, and to bring real innovation to the table. Instead, they feel […]