digitization

January 19, 2016

EXECUTIVE PLATFORM

The Fourth Industrial Revolution is Still About People and Trust

3 min read

This week, I’ll navigate Davos with hundreds of global business and government leaders to tackle the opportunities and obligations we have to improve the state of the world. The theme for this year, “Mastering the Fourth Industrial Revolution,” could not hit closer to home. Klaus Schwab of WEF has defined the Fourth Industrial Revolution as […]

January 15, 2016

RETAIL & HOSPITALITY

Presenting a Roadmap for Digital Transformation at NRF 2016

1 min read

Life in the Digital Vortex is challenging—especially for retailers. In an environment where averaged across industries four of the top 10 incumbents will be displaced by digital disruption in...

January 12, 2016

DIGITAL TRANSFORMATION

The Digital Manufacturer: Differentiating with New Service-Oriented Revenue Models

2 min read

I spend a lot of time with manufacturing leaders around the world and often our conversations focus on innovation. It used to be that innovation was simply about creating a great product. Now, in a climate of profound digital disruption and intense global market pressures, business model innovation is just as important. As a result, […]

January 12, 2016

DIGITAL TRANSFORMATION

Cisco Innovation Centre Toronto Creates Big Bang in Digitization Universe

3 min read

Technology innovations fueling the mass digitization of countries, cities and companies are reignited today with the highly anticipated opening of Cisco Innovation Centre Toronto – the first in North America and ninth worldwide. Yes, the opening created a Big Bang in our expanding universe of Innovation Centers made possible by the Internet of Things (IoT). […]

January 11, 2016

DIGITAL TRANSFORMATION

When Is a Car Not a Car?

2 min read

In my last post I talked about companies that are digitizing themselves, and the critically important role of software. When we think about IT and software, we often...

December 23, 2015

RETAIL & HOSPITALITY

How to Create an Omnichannel Strategy that’s Worth Celebrating

2 min read

This holiday season customers have more ways to shop than ever before. Retailers are making it easier to get the right presents by providing enhanced delivery options – from buy online, pick up in store (BOPIS) to curbside pickup. While this freedom is empowering for customers, it creates a new level of complexity for retailers […]

December 18, 2015

DIGITAL TRANSFORMATION

Gaining a Competitive Edge with Innovative Services

2 min read

It’s been a few months since I took on the role of Chief Technology and Strategy Officer for Cisco Services. In that time, I’ve been inspired by the senior technical talent on our team and by the amazing ways we are helping customers. Every day, our 30 excellent Distinguished Services Engineers (DSEs), Principal Engineers, and […]

December 17, 2015

DIGITAL TRANSFORMATION

IoT World Forum

1 min read

I just recently returned from the Internet of Things World Forum (IoTWF) in Dubai. This was the third annual IoTWF, which has quickly become the premiere event showcasing innovations and opportunities made possible by the Internet of Things. I was dazzled and a bit dizzied by all the activities at this exciting three-day event. The […]

December 7, 2015

DIGITAL TRANSFORMATION

IoT World Forum: Translating IoT Innovation into Business Value with Analytics at the Edge

2 min read

Heading into the holiday season, I can safely predict that my kids’ excitement levels will increase steadily as December 25th draws nearer. They, of course, are anticipating Christmas morning and all that it entails – a break from school, delicious brunch, hot chocolate, family time, and, just maybe, some gift giving. Well, I am pretty […]