August 18, 2020


Investing in Your Cybersecurity Program During Extraordinary Times

9 min read

The recent shift to remote work has brought new security challenges. Here’s what leading information security experts recommend when it comes to building a cybersecurity program for these extraordinary times.

August 11, 2020


Adapting to a New Way of Working in 2020

10 min read

There has been a surge in remote working these past few months. Here are some recommendations from security thought leaders on how teams and organizations can make the most of this change.

November 10, 2017


Crowdsourcing Your Contact Center Agents. Is It Coming?

2 min read

The Cisco Finesse agent desktop is designed to provide a great experience for customer support agents, and provides a flexible and open interface.

September 18, 2014


Manufacturers Are Following the Crowd to ‘Drive’ Innovation

2 min read

The appetite for the latest new products and services is growing exponentially driven by the 24 hour, on demand, social media driven, next day delivery expecting,  ‘selfie’ posing with the new shiny object, hyper informed consumer.  Satisfying the demand for this fast-paced consumer cycle requires manufacturers to move rapidly to stay ahead of competitors and […]

May 10, 2013


The Rolling Stones and Social Media

3 min read

Live music is a very social experience. And, social media enables concerts to be experienced outside of the four walls of the concert hall. I went to see the Rolling Stones in San Jose earlier this week. “How was the concert?” people asked me. My Response: “The most rocking concert put on by 70-year old […]