Cisco’s Connected Mobile Experience (CMX) solution employs data from the Wi-Fi network to generate information about devices visiting a venue, which in turn can be used by businesses to gain greater insight into the behavior of their customers and improve customer experience. At the center of the CMX product is the Mobility Service Engine (MSE), […]
Cisco’s Connected Mobile Experiences (CMX) solution leverages information from the Wi-Fi network to collect aggregate location data from mobile devices. This can be used to tease out behavioral patterns and trends, which in turn can help businesses make informed decisions on how to improve the visitor experience and boost customer service. The Mobility Services Engine […]
As you’ve no doubt seen from our recent Connected Mobile Experiences (CMX) Momentum announcement, the solution continues to evolve in exciting new ways. As new customers see the potential and expand the number and types of use cases, we want to continue to grow the solution and deliver the most compelling location-based services available. The […]
Have you ever been slaving away at work all day, yet somebody asks, “Where have you been, I have been looking for you all day and by the way, have you seen James?” Well, CMX (Connected Mobile Experience) along with a cool mobile app can tackle those questions and more. To start, Cisco Connected Mobile […]
As with any type of information, the quality of the context improves the quality of the content. That is, the more relevant and accurate the information, the more valuable it...
NRF 2015 is a wrap. The annual show where anyone who’s anyone in retail goes to learn about the latest ways to grow revenues and improve store operations. Here’s something you may have missed: Meet Collecto. Your one stop shop for all marketing
Since the earliest maps, location accuracy has always been important. Just one degree off on the high seas and the seafaring navigator could be landing in Cuba instead of Florida. As we progress from GPS to indoor location, the quality of location accuracy is no less critical. To define the quality of location, we really […]
It is clear being an IT professional today is not easy, there are ever increasing demands on the network and on IT resources. Just look at some of the data out there: According to a report posted on Information Age 70% of businesses say that IT operations are holding them back. Research from the Cisco […]
It’s NRF time again! NRF, the retail industry’s biggest conference, is back in NYC this week. Big data and analytics are still top of mind this year in retail, but the hot topic added to the mix is the use of beacons powered by Bluetooth low energy (BLE), enriching your engagement with customers and helping […]
