This post was authored by Sean Baird with contributions by Doug Sibley and Yuxi Pan Executive Summary For the past several months, the problem of “fake news” has been abuzz in news headlines, tweets, and social media posts across the web. With
With new business and consumption models (“on-demand,” “as-a-service”) becoming more prominent, disruption is accelerating with democratized innovation. Where will this leave the human race in the digital age?
Cloud, fog, analytics, AI, blockchain and drones—how do YOU grade the state of IoT technologies today?
The development of a "dual AI economy" is worthwhile, and the synergies with blockchain make it twice as interesting.
How do we prepare ourselves to work and thrive in the era of open and programmable digital networks? Join the June 14th #CiscoChat to learn more about Next Gen Digital Skills.
Chat tools like Whatsapp and Facebook Messenger are among the fastest growing platforms on the web today. Businesses are harnessing chatbot technologies to reduce costs and improve the customer experience.
Almost every innovation in contact center technology in the last 40 years was designed to attack the issue of time savings. The next wave of innovations is well underway. This time, it's an exciting new array of bots, AI, and machine learning. These
What comes to mind when you hear the term “digital transformation”? Do you get excited about the possibilities? Impatient for the budget to pursue your vision? Or do you have a more muted response? Something between annoyance at the thought that you
To really enable our customers to have more natural, conversational interactions in our enterprise collaboration tools, we realized that we’d have to do more do more of the heavy lifting.
