You don’t win customer loyalty solely by the “wow!” factor. You win simply by delivering on customer promises and resolving everyday issues. According to research from CEB’s book, The Effortless Experience: Conquering the New Battleground for Customer
Big data and analytics are not just buzzwords—they have become business imperatives. There are examples in just about every industry and vertical where organizations extracting valuable insight from their data and innovating faster, enhancing customer
On January 28, 2008, Cisco made headlines with the introduction of the market’s first Fibre Channel over Ethernet (FCoE) Switch, the Nexus 5000. Cisco also reached out to ecosystem partners and demonstrated FCoE capabilities with them at various
Co-Author Darryl Sladden We recently wrote about the three elements required for more effective location based services—location accuracy, refresh rate and system latency. Today we’ll take a close look at the first of those elements—location accuracy.
I bought a used car this past weekend for my two teenagers to share, for school, work, getting around town, etc. It is a sensible car, four-wheel drive, high safety rating, decent gas mileage, few options and fewer distractions, a big difference from
Did you know… There are so many attractions in Orlando that it would take the average traveler 67 full days to experience every one of them? If you ate breakfast, lunch, and dinner at a different Orlando restaurant every meal, it would take you five
Our last but not least guest blog on “Why I Love Big Data Partner Series” is up! If you are on your way back home from Cisco Live, this would be a great read for your commute. Rob Rosen from Platfora will take us through how easy it is to
Last week our featured guest was Carol Barrett, who not only works in data center planning at Intel, but is also a leader in the OpenStack Community. She’s deeply involved in the Product Working Group, the Enterprise Working Group, and the Women
The House Judiciary Committee today approved patent reform legislation that helps create a level playing field for those seeking to encourage innovation. This is the second time in two weeks that a key Congressional committee voted in favor of reform.
